Team Leader Front of House
2 months ago
'''Duties:'''
- Greet and welcome customers in a friendly and professional manner
- Provide excellent customer service by assisting customers with their inquiries and needs
- Operate cash registers and handle financial transactions accurately
- Maintain a clean and organized front end area, including checkout lanes and displays
- Assist with stocking shelves and replenishing merchandise as needed
- Follow company policies and procedures regarding cash handling, returns, and exchanges
- Collaborate with other team members to ensure a positive shopping experience for customers
'''Experience:'''
- Previous experience in a customer service role preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of basic math skills for cash handling
- Familiarity with POS systems is a plus
**Skills**:
- Team management: Ability to work effectively as part of a team and coordinate tasks with other associates
- Leadership: Demonstrated ability to take initiative, make decisions, and guide others in a professional manner
- Culinary/cook: Basic knowledge of food preparation techniques and kitchen safety protocols
- Supervising: Experience overseeing the work of others and ensuring tasks are completed efficiently and accurately
- Restaurant/hospitality: Understanding of the hospitality industry and the importance of providing exceptional customer service
- Food safety: Knowledge of proper food handling, storage, and sanitation practices
Join our team as a Front End Associate In this role, you will be responsible for providing excellent customer service at the checkout area. You will greet customers, process transactions, and ensure a positive shopping experience. If you have previous customer service experience, strong communication skills, and enjoy working in a fast-paced environment, we would love to hear from you.
**Benefits**:
- Competitive pay rates
- Flexible scheduling options
- Opportunities for career growth within the company
**Requirements**:
- High school diploma or equivalent
- Availability to work evenings, weekends, and holidays as needed
- Ability to stand for extended periods of time and lift up to 25 pounds
**Job Types**: Full-time, Part-time
**Salary**: £7.69-£11.50 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Supervising experience: 3 years (preferred)
- Restaurant management: 2 years (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 2 years (preferred)
- Customer service: 2 years (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Leicester (required)
Ability to Relocate:
- Leicester: Relocate before starting work (required)
Work Location: In person
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