Customer Service Administrator
3 months ago
**Vacancy Type**
Permanent/Full Time
**Location**
Gosport
**Entity**
AWS Nationwide
**Salary**
£22,672
**Job Summary**
This role is for AWS Nationwide, part of the Reconomy Group. AWS Nationwide brings together two previously separated brands under one combined ethos to deliver a multi-layered customer experience that combines expansive product and service selections with unrivalled ease of ordering, all through a single point of contact.
Are you used to dealing with customers in an office environment but now is the time to for a new challenge? If you haven't got office experience, that's ok, it's your customer service skills that are most important for this role.
**As our Customer Service Administrator **, you will be proactively problem solving, negotiating solutions with suppliers, and ensuring that the right documentation is in the right place at the right time, making waste and recycling easy for the customers.
Customer service experience is essential, as it is important that you are confident and polite managing customers’ expectations and requirements, making the process as simple for the customer as possible. If you have administration and organisation experience this would give you an advantage, ensuring that the service you provide is efficient, compliant, and accurate.
This could be a great opportunity for you if you're someone who wants to be part of a fast paced, friendly team. Development could be an option in the future either in this team or within another department such as Compliance or Sales Support, so you can make this opportunity what you want it to be.
You will be office based but once fully trained the position will be hybrid working from our Gosport office.
Working hours are 8am to 5pm (Monday to Friday) with a one-hour lunch break. There is a rota for working until 5:30pm one day a week and one Saturday in 4, which is paid additionally as overtime.
**Why join us?**
- 23 days holiday per year (plus bank holidays).
- MyPerks through reward gateway, offering a variety of discounts and cash back options.
- Holiday buy/sell scheme after 1 year with the company.
- Company pension 4% contribution
- Life assurance
- Cycle to work scheme
**Ready to start a career with AWS?**
Simply click apply, and a member of our Talent Team will be in contact with you soon.
**Vacancy Type**
External
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