Payroll Manager, Europe

2 weeks ago

London, United Kingdom Hansen Filler Full time

**Role Summary**:
Responsible for working with the HR Team to develop and execute an operationally excellent payroll & in the longer term administration service across the Employee Life cycle in our clients European Locations. Managing the core payroll processes initially,you will ensure that the colleague experience is at the heart of everything they do, driving continuous improvement in our clients processes.

**Key Role Responsibilities**:

- Ensure the smooth running of payroll through managing the payroll input process and activities acting as an escalation point for queries
- Manage transactional services of payroll working with in-country HR Advisors and supporting the HRBP team
- Proactively streamline processes and systems to improve ways of working and make them more efficient & scalable as the business grows
- Represent Europe during the implementation of a new global payroll platform
- Be accountable for data integrity in systems, embedding robust quality assurance and control mechanisms into new processes to ensure compliance and exemplary data management
- Complete compliance audits to ensure our client has all the relevant employee documents and systems are maintained and accurate
- Ensure that all services delivered are documented in standard operating procedures & measured against the agreed critical SLAs/KPIs
- Work in conjunction with the Finance Department on reconciliations & audits
- Ensure compliance with local regulations and legal requirements as well as all related aspects of GDPR.
- Educate line managers on our clients practices, local legal requirements and systems and processes.
- Produce regular activity reports/dashboards for leaders.

**Organisational Responsibilities**:

- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriateindividual(s).
- Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents,or other safety issues to appropriate individual(s).
- Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
- Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes

**Role Scope**:

- Initially role will support payroll administration across Europe currently comprising UK, Ireland, Germany, France, Austria, Netherlands & Spain
- In the longer term the role focus will evolve towards improving every part of the HR operational service to our clients leaders & teams; creating seamless improvements across the HR life cycle

**Knowledge and Qualifications**
- Essential_:

- Graduate calibre or equivalent experience.
- Detailed knowledge and understanding of payroll production processes in the UK & other European countries

**Experience and Skills**
- Essential:_
- A proven track record in managing payroll
- Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall Company goals
- High accuracy and attention to detail
- Excellent organisational skills with the ability to manage multiple projects and priorities to work effectively to deadlines and show good judgement under pressure
- Creative problem solver when presented with complex issues, with the initiative to explore new ideas and ways of working to achieve results
- The ability to adapt to a constantly changing environment and to work collaboratively to drive results and support the wider team and business objectives
- Knowledge of GDPR and implications for HR processes and data management
- Highly organised and deadline focused, with the ability to work through and motivate others to deliver
- Desirable:_
- Demonstrated experience working in a multi national environment.
- Knowledge of service delivery review, process mapping, process improvement - demonstrable experience of improving systems and processes, including quality assurance and compliance
- Experience of managing HR projects
- European language - ideally Spanish, German or French.

CIPD, or relevant industry qualification.

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