Customer Assistant- Operations Gloucester

3 weeks ago


Gloucester, United Kingdom M&S Full time

**Summary**

Working Pattern

wk1 sun 0545-1345 mon 1215-2015 wed 1215-2015 thur 1215-2015 fri 1215-2015 wk2 sun 0545-1345 mon 1215-2015 wed 0515-1315 thur 1200-2015 Fri 1215-2015
**All the details**

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



  • Gloucester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: We are excited to announce an opportunity for a **Customer Assistance Representative** to join our team in **Gloucester**. **About us** **Salary** - £11.44 p/hour **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder Pension - Our ‘promote from within policy’...

  • Yard Supervisor

    2 hours ago


    Gloucester, United Kingdom Pertemps Gloucester Full time

    We are recruiting a Yard Supervisor with a Forklift Counterbalance Certificate for our client in Gloucester. As a Yard Supervisor in a busy builders' merchants, you will be responsible for assisting the warehouse team and trades people with loading vehicles, ensuring compliance with standard warehouse and transport operating procedures, and maintaining a...


  • Gloucester, United Kingdom Gloucester Rugby Full time

    You will be providing assistance throughout the full customer journey and will help to shape Gloucester Rugby’s customer experience. The Customer Experience team is responsible for the ticketing function of the business and is part of the Marketing and Customer Experience team. We are looking for someone who can deal with the challenges (and rewards!) of...


  • Gloucester, United Kingdom Enterprise Holdings Full time

    Overview We are excited to announce an opportunity for a Customer Assistance Representative  to join our team in Gloucester . About us  To help understand and find out more about our Flex-E-Rent division of Enterprise, please visit: / Salary £11.44 p/hour Benefits 25 days paid holidays a year + public holidays Life Assurance - 3...


  • Gloucester, United Kingdom Interaction Recruitment Full time

    grounds maintenance Labourer - Gloucester - Rate £14.51 per hour or £11.50 Paye plus Holiday  My client a large regional landscape company requires Soft Landscapers and maintenance operatives for a project based in Gloucester . Main duties will be to work alongside maintenance operatives, strimming, heavy lifting, Lawn Mowing, Turfing etc and general...


  • Gloucester, United Kingdom Interaction Recruitment Full time

    grounds maintenance Labourer - Gloucester - Rate £14.51 per hour or £11.50 Paye plus Holiday My client a large regional landscape company requires Soft Landscapers and maintenance operatives for a project based in Gloucester . Main duties will be to work alongside maintenance operatives, strimming, heavy lifting, Lawn Mowing, Turfing etc and general...


  • Gloucester, United Kingdom Gloucester Homecare Services Full time

    **Drivers Needed - Must have access to own vehicle for work purposes - Full Shift Pay from start to end of shift** **Pay rates £12ph - £15ph - 50p Mileage** Do you want to work for an _**Innovative**_ and _**Diverse**_ Care Company, who ensures _**Quality**_ over _**Quantity**_, when it comes to care delivery. Working for Gloucester Homecare Services...


  • Gloucester, United Kingdom Gloucester City Homes Full time

    **Customer Committee Members** **Location: Mix of online and in person meetings in Gloucester** **Package: £2,500 per annum plus all required and relevant training** Time commitment: The committee meetings will usually run quarterly, and preparation will be required before meetings and for training. Meeting dates are to be agreed when the panel members...

  • Multi Trade Operative

    4 weeks ago


    Gloucester, United Kingdom Gloucester City Homes Full time

    You will be required to carry out the full range of general repair & maintenance and new installation work to occupied and vacant properties as a member of our Responsive Repairs/voids team whilst ensuring that Health and Safety procedures and safe working practices are adhered to at all times. Within this role you’ll work 40 hours per week and will also...


  • Gloucester, United Kingdom Alina Homecare Full time

    What you’ll do Our Care Assistant Jobs in Gloucester come with various responsibilities. Every day is different! You’ll travel around Gloucester and surrounding areas to help our clients with: Companionship – a cup of tea and a chat Personal Care – washing & dressing Medication – prescription collections & reminders Mealtimes –...


  • Gloucester, United Kingdom Daniel Owen Ltd Full time

    Job Title: Housekeeping Assistant Location: Gloucester, GL1 Working Hours: 9am - 5pm (Flexible) - Monday to Friday Duration: Ongoing Job Description Cleaning all communal areas in multi occupied accommodation Dispose of domestic refuse To clean and make ready for occupation vacant rooms, flats or houses To clean designated occupied flats To clean all...

  • Junior Office Manager

    4 weeks ago


    Gloucester, United Kingdom Penguin Recruitment Ltd Full time

    **Junior Office Manager - Gloucester area.** **£25000-£30000 + Benefits** Environmental Consultancy are actively growing their back-office team and require a Junior Office Manager to assist in the running of the business. Key duties will include - Organising meetings for senior management and be the first point of contact for visitors. - Liaising with...


  • Gloucester, Gloucestershire, United Kingdom Interaction Recruitment Full time

    grounds maintenance Labourer - Gloucester - Rate £14.51 per hour or £11.50 Paye plus Holiday My client a large regional landscape company requires Soft Landscapers and maintenance operatives for a project based in Gloucester . Main duties will be to work alongside maintenance operatives, strimming, heavy lifting, Lawn Mowing, Turfing etc and general...


  • Gloucester, United Kingdom Daniel Owen Ltd Full time

    Job Title: Housekeeping AssistantLocation: Gloucester, GL1Working Hours: 9am - 5pm (Flexible) - Monday to FridayDuration: OngoingJob DescriptionCleaning all communal areas in multi occupied accommodationDispose of domestic refuseTo clean and make ready for occupation vacant rooms, flats or houses To clean designated occupied flatsTo clean all sanitary where...


  • Gloucester, United Kingdom ONE MORE TIME Secondhand shop in association with the railway community garden gloucester Full time

    Volunteer shop assistant/cashier Dealing with customers and taking payments Days /hours to suit your availability We're a small secondhand shop in worcester street gloucester **Job Types**: Part-time, Volunteer Part-time hours: 10 per week Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - Gloucester: reliably commute or plan to...


  • Gloucester, United Kingdom Daniel Owen Ltd Full time

    Job Title: Housekeeping AssistantBelow covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Location: Gloucester, GL1Working Hours: 9am - 5pm (Flexible) - Monday to FridayDuration: OngoingJob DescriptionCleaning all communal areas in multi occupied accommodationDispose of domestic refuseTo clean...


  • Gloucester, Gloucestershire, United Kingdom Interaction Recruitment Full time

    grounds maintenance Labourer - Gloucester - Rate £14.51 per hour or £11.50 Paye plus Holiday My client a large regional landscape company requires Soft Landscapers and maintenance operatives for a project based in Gloucester . Main duties will be to work alongside maintenance operatives, strimming, heavy lifting, Lawn Mowing, Turfing etc and general...


  • Gloucester, United Kingdom Daniel Owen Ltd Full time

    Job Title: Housekeeping AssistantLocation: Gloucester, GL1Working Hours: 9am - 5pm (Flexible) - Monday to FridayDuration: OngoingJob DescriptionCleaning all communal areas in multi occupied accommodationDispose of domestic refuseTo clean and make ready for occupation vacant rooms, flats or houses To clean designated occupied flatsTo clean all sanitary where...


  • Gloucester, United Kingdom DIOCESE OF GLOUCESTER Full time

    **Head of Visitor Experience** **21 hours per week, 12 months fixed term maternity cover.** This is a hugely exciting opportunity to join Gloucester Cathedral as it enters a key period of development. We are looking for an enthusiastic, motivated and highly organised individual to oversee our busy Visitor Experience function, helping to cement our position...

  • Match Day Hosts

    5 days ago


    Gloucester, United Kingdom Gloucester Rugby Full time

    At Gloucester Rugby we believe in the power of one team. The team that represents us on the field is supported in every way by the team that gets them there and that creates fantastic experiences at Kingsholm Stadium. We are looking for individuals who work to high standards and will enjoy working in our busy and exciting stadium environment on match...