Receptionist (Showroom Ambassador)
6 months ago
**About Williams Group**
We are a prestigious family business based in the heart of the North West, boasting over a century of experience, with retail centres located in Bolton, Liverpool, Manchester, Rochdale, and Stockport.
Representing BMW, MINI, Land Rover, Jaguar, and BMW Motorrad, our commitment to blending luxury with innovation shines through every vehicle in our showrooms. From horse-drawn carriages to today's automotive pinnacle, we've evolved with technology, eagerly anticipating new opportunities.
Joining the Williams family ensures access to progressive and innovative training programs designed to cultivate skills essential for a prosperous and enduring career journey with us.
**Working Hours**: Sunday 11.00am - 4.00pm
As a Showroom Ambassador, you will meet and greet our customers and visitors in a professional and courteous manner, to ensure they receive ’the difference is Williams’ experience.
You will quickly establish their needs to provide an individually tailored service for them. The role will also involve managing and directing incoming calls, providing the exceptional standard of service our customers have come to expect.
Whether you are meeting customers face to face or talking to them on the phone, you will build rapport with them to ensure we deliver a first class service every time.
You are required to have excellent communication and customer service skills from working in a similar prestigious brand environment. We will also expect you to be a team player who is continually focused on the needs of the customer, ensuring we deliver exceptional service.
**Why work for Williams**:
30 days holiday per year (pro rata) inclusive of Bank Holidays
- Annual social events for you and your family
- Employee discounts on automotive services and parts
- Opportunities for advancement and career development
- Employee Assistance Programme
- Healthcare cash plan - inclusive of a portal offering discounts on holidays, shopping, restaurants and much more
**Job Type**: Part-time
Pay: £14,415.00 per year
Expected hours: No more than 24 per week
**Benefits**:
- On-site parking
Schedule:
- Day shift
Work Location: In person
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