Telephonist - Part Time
2 weeks ago
**Essential Skills**
- Good computer and keyboard skills
- Excellent telephone manner & customer service
- Accuracy and attention to detail
- Ability to work well under pressure
- Good time-keeping and reliability
- Ability to work both individually and as part of a team
- Ready for a challenge and quick to learn
- Able to work flexible hours due to being a 24/7 business
**Duties Include**
- Taking telephone calls from both customers and taxi drivers
- Logging bookings into our computer dispatch system
- Helping customers with enquiries
- Logging complaints and lost property enquiries
- General office duties
**Available Hours / Shifts**
- **2 x Part-time Shifts x 12 Hours per week**:
- **1 x Evening shift 4 x 7pm to 1am (Including Friday and Saturday evenings)**
Overtime may be offered in addition to the above, based on business need.
**Job Types**: Permanent, Part-time
Part-time hours: 12 - 24 per week
**Salary**: £10.50 per hour
**Benefits**:
- Company pension
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 10/11/2023
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