Key Account Manager
17 hours ago
Key Account Manager
Chippenham
£14.00 per hour + Holidays + Pension
Contract (Temp to Perm)
37 hours Per Week
Key Account Manager required for a well-recognised global manufacturer who offer long term contracts with the potential to acquire a permanent position. They are well established and supply to a range of industries. They offer a great team environment withongoing training and progression opportunities.
Requiring an experienced level of customer service, you will be the main point of contact for the customer for every step of the project. You will provide weekly customer order books and fill out those required by specific customers, for this, you will planorders to meet customer demand, business plan and production capacity and resolve any issues in a timely manner. You will liaise with supply chain, sales planners and production supervisors and various other teams to ensure targets and commissioning datesare met.
This is a fantastic opportunity to join a business who produce market leading innovative products. They are well respected in their field and customer service/ care is at the forefront of their business.
The role:
- Main point of contact for customers
- Provide customers with regular updates and weekly customer order books
- Develop competitive pricing strategies whilst still maintaining healthy margins
- Provide quotations and pricing
- Liaise with teams for upcoming projects to ensure targets can be met
- Forecast upcoming business to evaluate availability of materials
- Liaise with supply chain, sales planners and production supervisors to attain updates on customer orders and schedules
The person:
- Able to build trust and working relationships through strong people skills
- Innovate, able to introduce improvements e.g. supplier performance, customer on time delivery and cost reductions
- Previous experience dealing with customer accounts
- Familiarisation of working closely with Buyers
- Highly numerate and PC literate
- HND/Degree or equivalent in a relevant qualification e.g. Business Studies, is advantageous
- Previous experience within a complex manufacturing processing environment is advantageous
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