Customer Advisor
3 weeks ago
We are Touchstone, we manage a portfolio of properties on behalf of the UK's biggest landlords across the UK.
We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with Customer Focused people, Supportive people and Positive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.
**More about your role**
You will join a small close-knit team that boasts a strong work ethic and are known for their friendly approach. As one of our team you will provide first line support to all our customers - tenants, clients, contractors and other external parties, whilst working closely with our internal teams, ensuring all issues are resolved quickly and effectively.
The team consists of an ops manager and three Customer Advisors who are the first point of contact for all of our customers, dealing with day to day queries, tenancy administration and maintenance.
This is a Hybrid role where will your time being split between working in the office in Bath and working from home
**For more information please download our job profile available on our website**.
**More about you**
Touchstone is a growing organisation and our team works efficiently and at pace, therefore we need you to be able to manage workload priorities and enjoy variety in your work.
Experience working within an office based customer service role is essential and knowledge of property maintenance would be advantageous, however we offer full support and training.
Much of your role is dependent on developing positive working relationships, and will be phone based, so we require someone who has excellent verbal and written communication skills. Your ability to negotiate and logical solve problems is essential.
**The benefits**
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.
**What's next?**
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
-
Customer Advisor
2 weeks ago
Bath, United Kingdom Jones Bootmakers Full timeWe have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Bath on a 4 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give an...
-
Customer Service Advisor
2 weeks ago
Bath, United Kingdom Platform Recruitment Full time**Customer Service Advisor - Bath - £24k - Annual Bonus 3k** This client is well established firm who are looking to recruit a Customer Service Advisor to support the ongoing management of the sales ledger and debt within their industry. **Main Duties**: + Using SAP to organise, process returns and orders + Take orders from customers over the phone,...
-
Customer Service Advisor
3 weeks ago
Bath, United Kingdom CMD Recruitment Full time**Customer Service Advisor** **£24,207 per annum + bonus + excellent benefits** **Bath, Somerset** **Permanent** Working in partnership, my client is looking to recruit a pro-active and professional Customer Service Advisor to join their dedicated team in Bath. You will support the business by providing top quality service to their customers. The...
-
Customer Experience Advisor
4 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bath, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
7 months ago
Bath, United Kingdom Switch Advisor Ltd Full timeLooking for high motivated individuals in Bath! The Customer Servicerole comes with a combination of routes to market such as B2B, B2C, with constant development and uncapped earnings **Responsibilities**: - Converting warm and cold leads into sales through a direct sales approach. - Creating your own sales opportunities: cold leads in business to...
-
Customer Service Advisor
2 weeks ago
Bath, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Advisor - £23k + Bonus **Your new company** I'm working on behalf of a well established business who specialise in design and manufacturing, the company have a modern open planned office on the outskirts of Bath with free parking on site **Your new role**As the Customer Service Executive you will be responsible for the following: -...
-
Christmas Customer Advisor
3 weeks ago
Bath, United Kingdom Boots Full timeJob Reference: 188336BR Bath, Southgate Centre Fixed Term Full-time | Part-time We are now recruiting Christmas Customer Advisors for our Bath, Southgate Centre store. The exact shift patterns will be discussed at interview. **Need to know** We are now recruiting Christmas Customer Advisors for our Bath, Southgate Centre store. The exact shift...
-
Customer Service Advisor
3 weeks ago
Bath, United Kingdom Juice Recruitment Ltd Full timeAre you enthusiastic about providing high-quality customer service? Do you have a genuine passion for health and fitness? Juice is thrilled to be supporting a fitness company, based in Bath, in their search for a Customer Service Advisor, to join their dynamic team. This is a really exciting opportunity for you to develop your customer service skills and...
-
Customer Service Advisor
7 months ago
Bath, United Kingdom Curo Full timeInterviews are ongoing for this role. We promote a work life balance and are happy to talk flexible working, including some home working shifts (at least 3 days a week office based). Curo, a leading housing association in Bath, are recruiting a Customer Service Advisor to be the first point of contact for Curo’s customers. This is an opportunity to take...
-
Customer Service Advisor
7 months ago
Bath, United Kingdom Curo Full timeInterviews are ongoing for this role. Curo, a leading housing association in Bath, are seeking an empathetic individual to take on the role of Customer Service Advisor, to be the first point of contact for Curo’s customers. This is an opportunity to take the first step in your career within Social Housing, where you get to make a real difference in...
-
Customer Service Advisor
7 months ago
Bath, United Kingdom Curo Full timeInterviews are ongoing for this role. We promote a work life balance and are happy to talk flexible working, including some home working shifts (at least 3 days a week office based). Curo, a leading housing association in Bath, are recruiting a Customer Service Advisor to be the first point of contact for Curo’s customers. This is an opportunity to take...
-
Customer Service Advisor
3 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Advisor to join our retail team in Bath, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
-
Customer Advisor
7 months ago
Bath, United Kingdom Boots Full timeSummary Job Reference: - 229778BR Bath, Southgate Centre Fixed Term 30 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...
-
Customer Advisor
7 months ago
Bath, United Kingdom Boots Full timeSummary Job Reference: 231085BR - Job Reference: 2 3 1 0 8 5 B R Bath, Southgate Centre Permanent 22 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...
-
Customer Care Advisor
7 months ago
Bath, United Kingdom The Bread Factory Full time**Who are we?** The Bertinet Bakery is an award-winning artisan bakery and we are supplying to many of the best establishments in Bath and Bristol. We have created partnerships with customers with the highest standards, from Michelin Star restaurants to 5 star hotels. We are looking for **a Customer Care Advisor** to join our team to create new and...
-
Customer Service Advisor
7 months ago
Bath, United Kingdom Vision Glasgow Full timeGrowing our Top Customer Service Advisor Team in Bath! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Vision, we are committed to...
-
Customer Service Advisor
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom NHS Full timeJob Title: Customer Service Advisor - Outpatient Booking">About the Role:">We are seeking a skilled and compassionate Customer Service Advisor to join our team at the Royal United Hospital in Bath. As a key member of our Outpatient Booking Centre, you will play a vital role in providing exceptional support to patients and their families. Your excellent...
-
Customer Advisor
2 weeks ago
Bath, United Kingdom Juice Recruitment Ltd Full timeAre you seeking a new role in customer service? Do you have experience and are looking to develop your skills further? Juice is excited to be working with a well-established property company in Bath in their search for a Customer advisor in their lettings team! This will be a perfect opportunity for a wide range of people. Whether you’re looking to...
-
Customer Service Advisor
2 weeks ago
Bath, United Kingdom HSS Hire Full timeIt's an exciting time to join HSS, as we move into our next phase of growth, we have an opportunity for a Customer Service Advisor to join us in our Bath merchant store. With a variety of products across all sectors to offer our customers, a forward-thinking culture, what better time to join a dynamic organisation! If you are experienced in Sales / Customer...
-
Sales and Customer Service Advisor
7 months ago
Bath, United Kingdom Amplifon Group Full time**Sales And Customer Service Advisor **Bath**Hours: 22 hours | Monday to Thursday (10am - 4pm). **Salary: £13,728 p.a. + Variable commission scheme**A Career to Be Proud Of...**We are looking for a Sales and Customer Service Advisor to join our high street branch in Bath. You will be working on the reception desk managing the diary for the Audiologist,...