Quality and Standards Co-ordinator
2 months ago
Provide comprehensive and effective administrative support to the Quality & Standards division. Effectively manage the diary of the Associate Chief Nurses and Deputy Chief Nurse as required. Support and be involved in various projects as requested by the Division. Act as a point of contact for the division.
**Provide systems administrator support for Datix to users**: this includes access, security and some training and requires an excellent working knowledge of all the modules in Datix Grant and manage access to the Datix databases and ensure relevant people receive appropriate notifications for information (e.g. moving and handling, infection control, security, finance, safeguarding) and forward incident reports to the appropriate Senior Manager for investigation. Plan, design and produce scheduled and ad hoc reports from Datix and Datixweb for managers and committees, to include trend analysis and recommendations for change where appropriate. Ensure that all electronic divisional information is maintained in accordance with data protection rules, ensuring that it is accessible to all relevant team members; set up appropriate electronic filing systems to support this.
Draft reports and manage processes as directed. Liaise with staff at all levels, both internally and externally, answering written and verbal enquiries when necessary. Arrange travel/accommodation for members of the division along with booking any conferences, courses and other meetings as required. Photocopying / distribution of mail to the Quality & Standards Team and wider Trust staff.
Order stationery and other supplies when requested and required. Raise all appropriate purchase orders for the division and provide administrative support for some charitable budgets which includes monitoring grant requests and raising purchase orders on behalf of clinical teams. Input and finalise rosters on Health Roster Input sickness absence onto Health Roster for the Q&S division on a monthly basis as well as inputting and processing any Q&S team members expenses and overtime approvals. Work with managers and administrative staff to review working practices and identify new improved ways of working to find solutions to problems.
Work with the senior managers in the team to improve the quality and range of services, with resources being managed according to agreed policies and priorities. Work closely with the senior nursing team to arrange quarterly development days and International Nurses Day. Be responsible for logging building and equipment faults with the Estates and Facilities department. Attend appropriate training and education sessions at the request of the line manager, in addition to mandatory training.
Organise training sessions that are facilitated by the Quality & Standards team. Provide cover for the Patient, Safety & Risk Officer and Patient Experience Officer as and when required. Additional Requirements Follow risk management procedures at all times, including the identification, assessment and management of risk within the division. To abide by all trust policies and procedures.
To be responsible for own professional/personal development, including participating in appraisal and personal development planning. The above indicates the main duties of the post which may be reviewed in the light of experience and developments within the service. Other duties may be required, which are commensurate with the grade of the post. Any review will be undertaken in conjunction with the post holder.
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