Regional Maintenance Coordinator

2 weeks ago

Nottingham, United Kingdom Boots Full time

Summary
Job Reference:

- 225607BR
Nottingham Support Office

Permanent

37.5 hours per week

**Contract: Permanent**

**Recruitment Partner: Lizzy Parfitt**

Boots Property is seeking a Regional Maintenance Coordinator to join the Store Maintenance team to support the delivery of facilities management / maintenance services across our diverse store estate across the UK.

This full-time role is based in our Nottingham Support Office, with the opportunity to work remotely a day or two a week with some weekend work on a rota basis. We are looking for someone who is passionate about service delivery and has a keen eye for detail.

About the role

Reporting to the Service Delivery Manager, you will be a member of the Store Maintenance team supporting the operational delivery, financial management and implementation of FM practices, processes and procedures. You will provide support across a range of accountabilities & responsibilities that ensure the Store Maintenance team function effectively in delivering maintenance / facilities management and care for colleagues across all UK sites.
- Performance management - monitoring and driving supplier performance across a range of key metrics
- Data provision - support with insight-driven reporting of contractual performance, statutory compliance and stakeholder feedback
- Issue resolution - working with a range of third-party and internal stakeholders to achieve the timely resolution of complex maintenance issues
- System development - support in driving adoption of a new CAFM System with both internal teams and external partners, driving quality interactions and identifying development opportunities
- Project management support - ensure meaningful updates of asset replacement projects in stores are accessible to store leadership colleagues

Hybrid working:
We currently operate a fixed** **hybrid working approach for Support Office team members with a mix of remote and office-based working. Our set office days are Tuesday, Wednesday and Thursday with team members able to work remotely on Mondays and Fridays.

What you’ll need to have
- Experience working within a fast-paced, service focused environment
- Flexible approach to changing priorities and goals within a dynamic and changing environment
- Good verbal and written communication skills.

It would be great if you also have
- Experience working in a maintenance / facilities management or service function
- Experience of influencing stakeholders and third-party providers

Our benefits
- Boots Retirement Savings Plan
- Enhanced maternity/paternity/adoption leave pay
- Discretionary annual bonus
- Generous employee discounts
- Flexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more.

Why Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better.

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