Technical Consultant, Network

6 months ago

London, United Kingdom CDW Full time

**Description**

**ABOUT CDW**
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

CDW prides itself on being ‘People Who Get IT’ and ‘People who get People’. Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

**JOB SUMMARY**
The role of Technical Consultant within CDW Professional Services is to consult, design, plan and implement complex technical projects. To work closely with the Principal Technical Consultants and other technical teams. The Senior Technical Consultant will also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve our customers. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposals, bid response documentation, Statement of Work creation, time and material estimates and validation, HLD and LLD documentation - all whilst ensuring the highest level of quality assurance. Be eligible for Security Clearance and adhere to CDW policies and GDPR Best practices.

**KEY RESPONSIBILITIES**
- Working closely with Account Managers, Project Managers, Solution Architects, Customers and other teams as required.
- Design and Deliver implementation services across a wide range of clients and technologies.
- Creation of technical documentation as and when required
- Low Level Designs
- High Level Designs
- Diagrams, BoM
- Statement of Works (SoW)
- Creation and presentation of customer facing documentation
- Involvement and running of project design workshops
- Renew/upgrade required certifications
- Works with clients on assigned projects to identify commercially viable, technical, solutions to business problems and streamlining of business process.
- On behalf of a client and CDW, takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters and that an appropriate level of governance is applied to maintain and manage risks, changes and issues.
- Accountable as a lead technical role in one or more projects on which they are assigned, ensuring that solutions are adequately captured in a Statement of Work or Project Initiation Document, analysed, designed and delivered to recognised industry or CDW best practices.
- To assist in the design of Proof of Concept scenarios, Type Approval activities in the CDW labs and for a client’s needs
- To help in the creation of test type documentation and test scenarios.
- Ensures personal objectives and set KPI targets are met or exceeded.
- Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement.
- Accountable for embracing and enhancing CDW’s brand, and that of Operations and Professional Services, inside and outside of CDW.

**QUALIFICATIONS, SKILLS AND EXPERIENCE** Essential skills**
- Deep understanding of TCP/IP protocols and fundamentals of networking equivalent to CCNP level.
- Strong Cisco hardware, switching and routing experience in Datacenter and Enterprise Networks.
- Strong Cisco Wireless experience.
- Strong Cisco WLC 5500, 9800 series, Cisco 3702, 3800 and 9100 series Access Points, Cisco Prime Instructure and Cisco DNA Centre and other wireless Vendors (like Aruba/Meraki).
- Wireless site survey experience using various tools like EKahau, Airmagnet.
- Strong wireless troubleshooting skills and wireless migration experience.
- Nexus 7K,5K and 2K NX-OS with their technology: OTV, VDC, vPC.
- Cisco ASR/ISR Routers
- Cisco Catalyst IOS-XE Switches
- Experience in Datacentre design, build and migration
- Experience in enterprise network design, build and migration
- Next Generation Firewalls - Palo Alto and/or FortiGate experience
- Analysing firewall logs and troubleshooting firewalls with next gen features
- Excellent documentation skills to create LLD, Test Plan documents, Visio diagrams along with other documentation skills like statement of works, HLD.

**Desirable Skills**
- Strong Aruba Switching and Wireless skills.
- Cloud

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