Bodyshop Manager

3 weeks ago

Southampton, United Kingdom Auto Skills UK Full time

Bodyshop Manager
Basic Salary: £45,000 basic - £69,000 OTE
Location: Southampton

We are looking to recruit a Bodyshop Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, everytime.

Responsibilities of a Bodyshop Manager
- Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
- Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
- Engaging all team members for managerial, supervisory and customer facing positions. Reviewing the performance and objectives of staff and developing a training plan.
- Personally, monitoring customer complaints and ensuring that they are resolved quickly and fairly.
- Ensuring that all Housekeeping and Health and Safety regulations/policies are adhered to by all members of the team.
- Preparing accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities.

Skills and Qualifications of a Bodyshop Manager
- Strong organisational skills
- Flexible work attitude
- Ability to effectively deliver site performance and profitable growth
- Excellent leadership skills, technical expertise.
- Strong communication skills for customer service and team communication.
- Strong leadership qualities
- Experience in the Managerial position in a Bodyshop or similar environment

Bodyshop Manager, Bodyshop Workshop Controller, Assistant Bodyshop Manager, Bodyshop Workshop Manager, Workshop Controller,

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