Business Travel Supervisor Homeworking
3 weeks ago
Do you have experience leading or managing a Business Travel team?
Are you an experienced Lead Agent or a Senior Business Travel Consultant looking for a new challenge?
**DUTIES**:
- Use data to monitor the teams activity and trends
- Assisting with onboarding of new employees and coaching
- Take ownership of potential customer issues
- Be proactive in preventing errors, taking action where possible to lessen or avoid any impact on the customer
- Ensuring the team are adequately trained to confidently cross-sell, add value and highlight the benefits of securing a booking
- Ensure the team is following the standard booking procedures
**EXPERIENCE REQUIRED**:
- A passion for people management and performance coaching
- Previous experience in management/leadership within Business Travel
- Previous Business Travel experience essential
- Excellent fares knowledge of both nett and published airfares
- Exceptional worldwide flights knowledge
- Working knowledge of a GDS system (preferably Sabre)
**WORKING HOURS & PACKAGE**:
- Working shift Monday to Friday, 9am - 5:30pm
- Hybrid or fully remote working
INTERESTED?
This role is being managed by / Tel:
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