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Bar and Events Assistant

4 months ago

Gravesend, United Kingdom Age UK Kent Rivers Full time

To work at Age UK Kent Rivers, it isn't all about what qualifications or experience you have. For us, it's about your ability to show compassion and empathy for older people, and dedication to our core values as a charity - to make sure all older people are able to Achieve Life's Fullness.

If you would like to join a dynamic team of professional and caring people, making positive change to the lives of hundreds of older people each week, then get in touch to talk about our current vacancies.

Join us, and be the change we need to see in society, and take the time to #AskAboutAlf

We are looking for a **Bar and Events Assistant **who loves to go above and beyond for their customers to provide effective day to day and event support at The Clarendon Royal Community.

**Job Type**: Permanent, Part-time: 20 hours across a Monday - Sunday rota working shifts anytime between 09:00AM - 23:00PM. Please note that we do require flexibility for this role as working times may change when working events.

**Hourly rate**: £11.44 per hour

**Location**: The Clarendon Royal Community, Gravesend

**Key Responsibilities**:

- To ensure professional and licenced cover in the hotel bar areas, always presenting a welcoming and attentive demeanour.
- To provide all items from the bar drinks range at all times, including hot drinks, cocktails and mainstream beverages.
- To provide licenced bar cover, during events, and as daily cover according to the rota, including daytime, evening, and weekend shifts.
- To assist in the smooth running of function and bookings for the restaurant / bar / function area.
- To fully utilise the organisations EPOS system for all financial transactions and services provided to resident and non-resident customers.
- To clear tables, wipe surfaces and assist with washing up to ensure ample glassware is available.
- To monitor and replenish stock levels as advised by the Hospitality Supervisor.
- To check customers’ identification and age verification in line with “Check 25”.
- To engage with customers and advise them about current promotions.
- To maintain a clean and organised bar area, including quickly responding to spills and other health and safety hazards.
- To support the Guest Relations & Hospitality Assistants in serving food and snacks where required.
- To carry out other reasonable tasks as set by the Group CEO from time to time in line with the spirit of the role description.
- Excellent Customer Service skills.
- Creative flair for drink-making.
- Demonstrating product knowledge and the ability to recommend drinks to customers.
- The ability to follow recipes accordingly.
- Time-management skills, effectively keeping up with bar orders.
- Experience of cash handling and EPOS systems.
- Attention to detail.
- Active listening skills and a good memory for remembering different orders from different customers.

**Benefits**:

- Petrol paid 45p per mile (when travelling to locations outside of your normal place of work)
- Blue Light Card Discount
- DBS and training paid for by Age UK Kent Rivers
- Pension scheme
- Further qualifications
- Wellbeing scheme - Simplyhealth
- ALF Kudos Awards Scheme with a chance to attend a Gala Dinner and WIN a week's stay for you and your family at our coastal holiday home, and the additional annual leave to go with it.
- Interest-free company loans.

**Job Type**: Part-time

**Salary**: £11.44 per hour

Expected hours: 20 per week

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Health & wellbeing programme

Schedule:

- Weekend availability

Application question(s):

- How many years of Customer Service experience do you have?
- How many years of bar and events experience do you have?
- Are you aged 18 and over?
- Are you able to reliably commute to DA12 2BE?

Work Location: In person

Application deadline: 19/04/2024