Operations & Commercial Assistant
6 months ago
We are seeking a talented, self-motivated, and enthusiastic **Operations & Commercial Assistant** to join our client's rapidly growing startup business based in** Leeds** on a **hybrid basis.**
This role is pivotal in supporting the commercial operations, including purchasing, logistics, and sales, and presents an exciting opportunity to be part of a high-growth startup where your contributions directly influence company success.
**Responsibilities**:
- Process orders and manage follow-ups including POs, despatch notes, invoices, etc.
- Conduct supply and demand forecasting based on market conditions and customer requirements.
- Manage stock levels and planning.
- Oversee and operate CRM and ERP software.
- Liaise with warehouses for order despatch and communicate updates or issues to customers.
- Ensure clear and effective communication with clients, suppliers, and internal colleagues.
- Record sales information, documents, and customer contact details.
- Ensure timely receipt of payments from customers and conduct credit checks when necessary.
- Arrange samples for customers and monitor stock levels at third-party sample companies.
- Perform general administration duties including marketing support, event organization, scheduling, and office maintenance.
- Occasional domestic and international travel may be required for trade shows and customer visits.
**Essential Requirements**:
- Minimum 2 years of previous purchasing, logistics, and customer service experience.
- Understanding of distribution companies and insight into the chemicals industry.
- Experience with road, sea, and air freight.
- Enthusiastic, open-minded, and eager to learn.
- Excellent attention to detail and strong time management skills.
- Organized, self-motivated, and proactive.
- Excellent verbal and written communication skills.
- Proficiency in software such as CRMs, ERPs, and Xero.
- Tech-savvy with proficiency in Microsoft software.
- Ability to work independently under remote management.
- Highly proficient in English.
**Advantageous/Desirable Qualities**:
- Experience with dangerous goods transport and storage.
- Interest or previous experience in the chemicals industry.
- Logistics experience including import/export procedures and incoterms.
- Experience in warehousing, stock management, and invoicing.
- Previous experience working for an agent or distributor would be desirable
**Salary**:
£25,000 - £35,000 depending on experience
**Benefits including**:
- Performance-based bonus scheme
- Health insurance
- Pension contributions
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