Domestic Abuse Support Worker
7 months ago
**General Duties**
- To keep undated and familiar with relevant social legislation and welfare rights.
- To positively promote and represent the interests of Llamau to Service Users, partners and neighbours and to always conduct yourself in line with the Code of Conduct.
- Comply with all Llamau’s policies and procedures including all the Operational Policies for the service in which you are working, specifically the lone working policy.
- To actively engage in the personal development opportunities within the organisation.
- To familiarise yourself with all Health and Safety guidelines provided and help ensure that Health and Safety at Work Regulations are adhered to.
- Any other duties as reasonably requested
**What do you need to be considered for this role?**
- The ability to engage and build strong relationships with people
- A non-judgemental mind set and an understanding of the impacts of domestic abuse, trauma, homelessness, substance misuse and family breakdown
- A forward-thinking and resilient attitude, to overcome the barriers and setbacks you may face
- A strong character who can remain calm and collected in challenging situations
- Experience in support work or domestic abuse with an understanding of housing options, housing law and basic benefits
- A full UK driving license and access to a car
**Location**: Monmouthshire
**Contract**: Permanent
At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.
30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.
Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.
That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.
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