Senior Delegated Authority Underwriter

3 months ago

Croydon, United Kingdom Zurich Insurance Full time

**Location: Croydon/Southeast, Hybrid**

**The opportunity (the bit where we tell you what it’s all about)**

Are you looking for an exciting new opportunity where you’ll be central to the development & growth of our Delegated Authority (DA) business? A role within our DA Centre of Excellence could be the one for you We like to provide innovative, creative propositions to suit our customer’s needs and we pride ourselves on going above and beyond. Why? Simply put, we want to exceed all expectations by delivering a high-quality service that sets us apart from our competitors.

As a Senior DA Underwriter, you’ll have responsibility for allocated DA portfolio’s and oversee all activities required for effective partnership. You’ll be handling business across our existing portfolio while helping us grow by onboarding opportunities. This means you’ll be in a Market facing role, so it’s important that you are great at communicating and have a built-in passion for doing the right thing for our customers.

We’ll support and train you in all the technical aspects of the role and will make sure that you feel part of the team from day one.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

**So, what will you be doing?**

Well, you can expect no two days to be the same, you’ll be working with your team and reporting into a Business Manager as well as interacting with key stakeholders, brokers, and intermediaries daily.

As an Underwriting Lead, we need you to manage and oversight an allocated panel of DA’s as well as BAU activities. We need you to provide a standout service experience for customers and stakeholders and be responsible for delivering quality and timely solutions for them. This means taking ownership of own workload and supporting colleagues to deliver our collective workload - it’s all about being a team player

As a senior member of the team a part of your role will be coaching and mentoring the junior members of the team and supporting them to develop. You will also have accountability and ownership for driving, analysing, and delivering a strong underwriting result across our portfolio.

If you spot ways, we can improve things or do them differently, we’d love you to tell us, that’s how we can boost effectiveness and efficiency of our processes.

**So what are we looking for?**
- You will have well established Property and Casualty Underwriting experience.
- You will have Delegated Authority experience.
- Experience in Construction, Motor, or other lines of business would be beneficial but not essential.
- We will help you to extend your knowledge of the group risk market and products, as well as all the technical bits but you’ll already be a strong communicator who is happy making a decision.
- We’d like you to be happy to challenge processes and decisions using your attention to detail.
- You’ll naturally adapt your style to different workloads and pressures and be able to think on your feet.
- Organisation and the ability to prioritise is key, our customer is always foremost on our minds

**Who we are**:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

**Our Culture**:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial persp

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