Tech Ops Monetisation Senior Pm

3 weeks ago

London, United Kingdom Samsung Electronics Full time

Position Summary

Why join our team?

Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into a global information technology leader, managing more than 200 subsidiaries around the world. Samsung EO is formed by 17 divisions (subsidiaries) across Europe that represent circa $32 bn in sales. It has recently become the leading Consumer Electronics brand in the region in terms of recognition and most preferred by consumers.

The ESBO Product Management team is responsible for a suite of owned and operated products aimed at our range of Connected TVs, smartphones and tablets. We work very closely with colleagues across global Samsung teams to enhance and expand our services in multiple European territories. These services currently include Samsung TV Plus, Samsung Gaming Hub, Universal Guide, Content Search & Discovery, and Samsung Health.

Role and Responsibilities

Your key responsibilities

Service Support
- Ad delivery maintenance, QA, and technical support
- Ad delivery metric monitoring and review (render rates, fill rates, ADS timeouts, etc.)
- Proactively monitor the platform, keeping abreast of scheduled updates, and maintaining a consistent quality of service
- Make use of automated tools and alerts to provide robust monitoring of the streaming platform and content
- Undertake spot checks and QC of content, advertising, and metadata in accordance with platform requirements
- Raise faults and devise resolution plans ready to minimise any ‘on-air’ impact
- Liaise with technical support and engineering teams to resolve day-to-day issues with essential systems
- Ensure that issues are tracked to resolution and that root cause is understood

Service Operations
- Setup of ad delivery including configuration and troubleshooting of VAST tags
- Analysis of stream deliverables during on-boarding to ensure SCTE markers and VAST tags are to spec
- Contribute to the optimisation of ad stack components
- Align with Product teams to ensure the service meets TV Plus targets (from content ingest to delivery) and global technical strategy
- Align with Business Development and Product teams to ensure channel and VOD launches are appropriately scheduled and delivered
- Perform platform admin tasks related to channel and VOD launches
- Maintain documentation, including (but not limited to) platform design and technical specifications
- Keep abreast of new technology and opportunities in UX, content engineering, and operations
- Adhere and contribute to Samsung Engineering procedures, code conventions and best practices

What we need for this role

To be successful, you will possess the following skills and attributes:

- Knowledge of technologies and formats pertinent to streaming and ad-insertion (e.g. HLS, DASH, CMAF, SSAI, VAST, VMAP)
- Demonstrate a firm understanding of media workflow solutions (cloud and on premise) that help reduce time to business value and enhance QoE
- Ability to document and communicate workflow improvements
- Have sound QA/QC knowledge with a strong focus on user experience
- A good understanding of metadata workflows and enrichment (technical and editorial)
- Proactive monitoring of the service and timely communication of any issues
- Good workload management, time management, transparent task prioritisation and attention to detail
- Able to communicate and operate across multiple Product Management and technical teams providing outstanding digital media technology support
- Performance driven mentality - strong motivation to lead professionally and thrive in a fast-paced and demanding environment
- A passion for learning the latest technologies and standards
- Impeccable communication skills and an ability to distil complex ideas into easily understandable components
- A passion for learning the latest technologies and standards

Desirable knowledge and experience
- Experience with transcoding technologies and solutions including FFmpeg and AWS Elemental
- Knowledge of DRM technologies (CENC, Widevine, PlayReady, FairPlay)
- Knowledge of coding languages and frameworks
- Experience with cloud providers and platforms (AWS, GCP, Azure)
- Knowledge of performance optimisation techniques and project/dev management tools including Jira
- An ability to establish and maintain comprehensive solution documentation
- Experience of working in different global locations and a passion for different cultures
- Experience of working for a large company spread across multiple locations and time zones where the spirit of collaboration, tolerance, and patience is required
- Knowledge of other languages

What does success look like?

Fresh ideas and a hands-on approach are key. We want someone who is a really positive and proactive teammate, who’d rather figure out a smarter way of doing something than keep doing it the same way. We’re a highly-functioning small team with a start-up mentality, knowing that we have the resources and potential of one of the most exciting tech compa

  • Tech Ops Monetisation Senior PM

    1 week ago

    London, United Kingdom SAMSUNG Full time

    Position Summary Why join our team? Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into a global information technology leader, managing more than 200 subsidiaries around the world. Samsung EO is formed by 17 divisions (subsidiaries) across Europe that represent circa $32 bn in sales. It has recently become the leading Consumer...

  • Tech Ops Monetisation Senior PM

    22 hours ago

    London, United Kingdom SAMSUNG Full time

    Position Summary Why join our team? Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into a global information technology leader, managing more than 200 subsidiaries around the world. Samsung EO is formed by 17 divisions (subsidiaries) across Europe that represent circa $32 bn in sales. It has recently become the leading Consumer...

  • Senior PM

    4 weeks ago

    London, United Kingdom Amazon Full time

    Senior PM EU Environmental Policy, Environmental Assurance and Policy Job ID: 2628009 | Amazon UK Services Ltd. If you are passionate about the environment and keen on leading a European team to elevate the environmental compliance space within Amazon, this role is for you. Environmental Assurance and Protection (EAP) team is looking for a motivated,...

  • Senior PM

    5 days ago

    London, United Kingdom Amazon Full time

    Senior PM EU Environmental Policy, Environmental Assurance and Policy Job ID: 2628009 | Amazon UK Services Ltd. If you are passionate about the environment and keen on leading a European team to elevate the environmental compliance space within Amazon, this role is for you. Environmental Assurance and Protection (EAP) team is looking for a motivated,...

  • Head of Monetisation UK

    5 days ago

    London, Greater London, United Kingdom eBay Inc. Full time

    Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

  • Head of Monetisation UK

    20 hours ago

    London, Greater London, United Kingdom eBay Inc. Full time

    Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

  • Senior ML Ops Engineer

    5 days ago

    London, United Kingdom ESL Faceit Group Full time

    We're looking for an accomplished technical engineer who knows that the true mark of intelligence and experience is kindness, and the responsibility to use it to level up everyone around you. You'll be joining a small team of ML Ops Engineers whose mission is to design, build & evolve a world-class ML Ops platform that enables Data Scientists and provides...

  • Senior ML Ops Engineer

    2 weeks ago

    London, United Kingdom ESL Faceit Group Full time

    We're looking for an accomplished technical engineer who knows that the true mark of intelligence and experience is kindness, and the responsibility to use it to level up everyone around you. You'll be joining a small team of ML Ops Engineers whose mission is to design, build & evolve a world-class ML Ops platform that enables Data Scientists and provides...

  • Live Ops Game Specialist

    2 weeks ago

    London, United Kingdom Hypemasters Full time

    Hypemasters is a fast-growing gaming studio that specialises in developing and publishing unique and innovative video games. With a talented team of developers, designers, and marketers, we are committed to creating the most engaging and immersive gaming experiences for players worldwide. As we continue to expand, we are looking for a Live Ops Specialist to...

  • Live Ops Game Specialist

    2 weeks ago

    London, United Kingdom Hypemasters Full time

    Hypemasters is a fast-growing gaming studio that specialises in developing and publishing unique and innovative video games. With a talented team of developers, designers, and marketers, we are committed to creating the most engaging and immersive gaming experiences for players worldwide. As we continue to expand, we are looking for a Live Ops Specialist to...

  • Senior PM EU Environmental Policy, Environmental Assurance and Policy

    1 month ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    If you are passionate about the environment and keen on leading a European team to elevate the environmental compliance space within Amazon, this role is for you. Environmental Assurance and Protection (EAP) team is looking for a motivated, analytical, hands-on, and results-oriented leader to build the European environmental compliance strategy and implement...

  • ML Ops Developer – Elite Tech Firm

    1 day ago

    London, United Kingdom Hunter Bond Full time

    Job Title : ML Ops Software Developer – Elite Tech Firm (£160,000 + Hybrid)nClient : Elite Tech FirmnSalary : £160,000 + performance-based bonusesnLocation : London / HybridRoles and Responsibilities :nWe are working with an Elite Tech Firm who are seeking a highly motivated and talented ML Ops Software Developer with experience to join their team. As a...

  • Senior ML Ops Engineer

    1 month ago

    London, United Kingdom ESL FACEIT Group Full time

    INTROWe’re looking for an accomplished technical engineer who knows that the true mark of intelligence and experience is kindness, and the responsibility to use it to level up everyone around you.You’ll be joining a small team of ML Ops Engineers whose mission is to design, build & evolve a world-class ML Ops platform that enables Data Scientists and...

  • Senior ML Ops Engineer

    2 weeks ago

    London, United Kingdom ESL FACEIT Group Full time

    INTROWe’re looking for an accomplished technical engineer who knows that the true mark of intelligence and experience is kindness, and the responsibility to use it to level up everyone around you.You’ll be joining a small team of ML Ops Engineers whose mission is to design, build & evolve a world-class ML Ops platform that enables Data Scientists and...

  • Senior PM EU Environmental Policy

    2 weeks ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    *Please note this role will be a 12 month contract If you are passionate about the environment and keen on leading a European team to elevate the environmental compliance space within Amazon, this role is for you. Environmental Assurance and Protection (EAP) team is looking for a motivated, analytical, hands-on, and results-oriented leader to build the...

  • Senior PM EU Environmental Policy

    22 hours ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    *Please note this role will be a 12 month contract If you are passionate about the environment and keen on leading a European team to elevate the environmental compliance space within Amazon, this role is for you. Environmental Assurance and Protection (EAP) team is looking for a motivated, analytical, hands-on, and results-oriented leader to build the...

  • Gla Ops Officer

    1 month ago

    London, United Kingdom Reed Talent Solutions Full time

    **About the job** The GLA OPS Officer will be responsible for maintaining the day-to-day OPS service, liaising with key stakeholders across the GLA and its external partners. Working as an integral part of the OPS Delivery Team, they will build an in depth understanding ofthe OPS system, including its underlying architecture, vision, functions, interfaces...

  • ML Ops Developer

    2 days ago

    London, United Kingdom Hunter Bond Full time €160,000

    Job Description Job Title : ML Ops Software Developer – Elite Tech Firm (£160,000 + Hybrid) Client : Elite Tech Firm Salary : £160,000 + performance-based bonuses Location : London / Hybrid Roles and Responsibilities : We are working with an Elite Tech Firm who are seeking a highly motivated and talented ML Ops Software Developer with...

  • ML Ops Developer

    3 days ago

    London, United Kingdom Hunter Bond Full time €160,000

    Job Title : ML Ops Software Developer – Elite Tech Firm (£160,000 + Hybrid) Client : Elite Tech Firm Salary : £160,000 + performance-based bonuses Location : London / Hybrid Roles and Responsibilities : We are working with an Elite Tech Firm who are seeking a highly motivated and talented ML Ops Software Developer with experience to join their...

  • ML Ops Developer

    3 days ago

    London, United Kingdom Hunter Bond Full time €160,000

    Job Title : ML Ops Software Developer – Elite Tech Firm (£160,000 + Hybrid) Client : Elite Tech Firm Salary : £160,000 + performance-based bonuses Location : London / Hybrid Roles and Responsibilities : We are working with an Elite Tech Firm who are seeking a highly motivated and talented ML Ops Software Developer with experience to join their...