Bar Waiter/waitress

3 months ago

Leeds, United Kingdom Dakota Leeds Full time

Dakota Hotel based in Leeds City Centre are seeking an outgoing individual with waiting experience for the role of Bar Waiter / Waitress to deliver exceptional service to our guests. Working part-time, predominantly Friday and Saturday nights, this role is ideal for students and those with weekday commitments.

**CONTRACT AND PAY RATE**

The role carries a permanent contract of a minimum of 16 hours per week and typical shifts will be 16:00 - 00:30, working any 2 days out of 7 including working weekends. Earnings are £11.50 per hour, paid weekly.

**PRIMARY ROLE RESPONSIBILITIES**
- Working within the Bar, provide table service, taking guest orders, and running trays of food and drinks to guest tables.
- Provide the highest levels of guest service, offering personalised drinks recommendations and making genuine conversation to get to know our guests.
- Work closely with the Restaurant and Reception team to ensure the effective flow of communication.
- To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

**BENEFITS**

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

- 40 per cent off stays at any Dakota
- 25 per cent off drinks and dining at any Dakota
- Access to our Employee Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- access to daily rewards to be cashed out for shopping vouchers
- Access to discounted gift card platform
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment.
- Family-friendly flexible working options
- Meals on duty and uniforming
- £150 bonus to recommend a friend to join our team
- £10 bonus every time you are mentioned on Trip Advisor
- Free bi-annual eye testing for users of display screen equipment
- Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
- Full terms on our benefits can be found in our Handbook._

**ABOUT DAKOTA HOTELS**

Dakota is a growing UK-based lifestyle brand with five locations, soon growing to seven. We are known for our stylish hotels, bustling brasserie Grills, upscale wine & cocktail Bars, and above all, our team.

Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, soon opening in Newcastle city centre and by Manchester Airport (and more in the pipeline).

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards with colleagues who are, quite simply, great to work alongside Our team members are not just recruited due to their skills and experience, but also due to their individualities and flair. We believe that recruiting team members who’s personalities embody our culture and have an enthusiastic attitude is the key to creating a great place to be, for both our team and our guests.

Our brand has been voted within the top 15 hospitality employers of the year for the past three years, and our HR Team won ‘People Team of the Year’ 2022, so we must be doing something right We are driven to be our best selves, with learning, development and internal progression opportunities being at the core of how we keep our team motivated.

Our location, 8 Russell St, Leeds LS1 5RN, ideally located on Greek Street, we are just a 5min walk from Leeds Train Station. We are also easily accessible by bus, close to the east parade bus link and within a 10min walk from Leeds Bus Station.

We are an 94-bedroom luxury hotel boasting a destination cocktail bar with a champagne room, and brasserie-style Grill.

**APPLICANT REQUIREMENTS**

The successful applicant will have/be:

- At least 1 year working experience, ideally in a hospitality environment.
- Having previous waiting or coffee shop experience is strongly preferred.
- Be an outgoing personality with effective communication skills.
- Ability to work at pace and be physically active for the duration of your shift.
- Willing and able to pour, serve and sell alcohol.
- Be able to be physically active in your role, standing for much of your shift and working at pace.
- An enthusiastic individual who will promote ou

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