Team Leader
6 months ago
Job Advert
**Who are we ?**
We are FBC, Fox's Burton's Companies-And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
FBC was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations.
We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide.
We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21).
Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Cathedral City, Marmite, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products.
Our employees make our business special. With strong family values, we believe FBC is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals.
And don't forgetwork hard but play harder
**What does your typical day look like?**
Leading a team of 5 in the Credit Control Department
Other key actions will be but not limited to:
- Lead a team of 5 credit control administrators, including 1-2-1 aged debt reviews, delegation of tasks and setting targets to reduce debtor days.
- Training of staff where required.
- Producing weekly aged debt reports for team, gather teams weekly and monthly forecast and populate into the cashbook.
- Daily maintenance of the cashbook updating incoming receipts into the business.
- Weekly reports to internal stakeholders highlighting aged customer claims.
- Cash allocation of incoming receipts
- Opening accounts, after authorisation from credit manager of the credit limit
- Produce and maintain the AR KPIs
- Manage accounts of High value customers_._
- Assist the credit manager with any ad hoc work required.
- Ensuring all closed deliveries have been invoiced in a timely manner.
- Liaise with various teams across the business and DHL to resolve issues in a timely manner.
- Management of blocked orders to ensure customers are not over limit.
- Resolve any EDI invoice issues that occur with the IT team.
- Action customer complaints
- Reconcile SAP to Invest Credits
**What are the key ingredients needed for the role?**
- Excel skill to the level of V-Look ups & Pivot tables/ charts.
- SAP or other accounting system experience.
- Numeracy and attention to detail are key.
- Tenacious Attitude
- Ability to work to deadlines & prioritise workload.
- Able to work on own initiative but also a team player
- Flexible approach
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