Emergency Department Volunteer

1 month ago

WestonsuperMare, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

Based within our Weston General Hospital Emergency Department, you will provide a welcoming experience and support to our patients and visitors, many of whom can find the experience of entering the hospital environment frightening.

Providing a friendly welcome to patients and visitors entering the Emergency Department waiting rooms.

Updating patients with waiting times.

Signposting to other support and services, as required.

Restocking of resources i.e. cups / leaflets / activity packs and preparing information packs, where applicable.

Keeping patients company if they are on their own, engaging in conversation and utilising resources where available.

Providing a hot drinks and light refreshments (where agreed with Trust Division).

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of
over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forwardthinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local
and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the
countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a
workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients

Please refer to the Role Profile document attached to this vacancy.

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