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Emergency Department Progress Tracker
4 months ago
Job summary
Progress Tracker - Emergency Department - Band 3
Full Time - 12-months fixed term.
An exciting opportunity has arisen for an additional Progress Tracker to join the Emergency Department (ED) within the Weston Division of UHBW. There is a position to recruit to hours per week. This broken down equates to x3 shifts a week for 3 weeks, and x4 shifts a week for 1 week of the month. This is a 12-months fixed term shifts will be hours (10:00 - 22:30) with a 2x 30 minutes rest breaks.
We are looking for a highly motivated and enthusiastic individual to support the team in delivering outstanding patient care and maintaining departmental targets, including the 4 hour standard and ambulance handover. This is achieved through ensuring effective patient flow and exceptional organisation throughout the department. This position will be working with a team of five other progress trackers to provide an overall 7 day service.
Main duties of the job
On occasions this will be a busy and challenging job role and will involve multiple problem solving issues on a minute by minute basis. The successful candidate must be organised, forward thinking and able to communicate effectively with all levels of staff. In return, you will receive great job satisfaction and will be supported by the whole leadership team to achieve the ED patient care and service objectives.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and Training
Essential
Educated to GCSE, grade C or above (or equivalent) in English Language Education to GCSE, grade C or above (or equivalent) in Maths Business and Administration Level 3 NVQ or equivalent experience or demonstrable experience at this level.
Knowledge and Experience
Essential
Experience of working in a fast paced admin environment
Desirable
Experience of working in the NHS Understanding of Emergency department targets including breaches Understanding of medical terminology
Skills and Abilities
Essential
Exceptional organisational skills Good computer IT skills including keyboard and data entry and knowledge of Microsoft office applications Email and Internet competent Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy/attention to detail Ability to work effectively in a busy team, adjust to change and motivate others Excellent communicator in both written and verbal skills Effective and polite manner when dealing with people, both face to face and on the phone Demonstrates and understands the importance of confidentiality