Reception Supervisor

4 months ago

St Andrews, United Kingdom Kohler Full time

The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.

**Why Join Our Team?**

With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistant programme and FREE fitness access.

Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.

A career at Old Course Hotel, what’s not to love?

**About the Role**

Our Front of House Team are the stars of our resort who warmly welcome our guests and are their point of contact throughout their stay with us. We have a new and exciting opportunity for a Reception Supervisor to join us, in creating the most magical memories for our guests By having a complete understanding of the department and of the hotel’s various facilities and objectives, you will support our Front of House Management Team in providing exceptional guest service.

**Duties and Responsibilities**
- To welcome guest with a cheerful and proper greeting throughout check in
- Upsell to best satisfy guest’s needs and maximise hotel room revenue
- To ensure that all guests are escorted to their rooms, advised of hotel information and opening times of outlets
- To explain the in-room facilities and point out the nearest fire exits
- Greeting guests in a friendly and professional manner during check-outs, asking if their stay was satisfactory
- To provide copy of their bill for review and explain guest room charges
- To deal with any questions that might arise or ask the senior staff member on duty or FoH Manager for assistance
- To count the safe and reception floats at the beginning of the shift, ensuring there is a varied assortment of change and notes
- To be responsible for the overall balance of the floats when on duty and to rectify any discrepancies
- To ensure that the banking is done at the end of the shift based on the audit totals
- To accurately post guest charges and payments
- To ensure that all other departments takings are received, recorded and deposited in the drop safe
- To have good knowledge of and assist switchboard with invoices
- Support our Reception Team along with our Front of House Manager through coaching, training and appraisals
- Management of Time and Attendance for the Reception Team ensuring all shifts have adequate cover
- To take responsibility and follow all HR policies re absence and disciplinary
- Working alongside our FoH Manager, suggesting areas for improvement for the Reception Desk and Night Shift Team.

**About You**

You will be an experienced Receptionist who can demonstrate an exceptionally high level of customer service. Excellent communication and administrative skills are essential for this role, along with willingness to go the extra mile and remaining clam and reliable under pressure. Ideally, you will have experience working within a 4 or 5 Star Hotel.

**Salary**

This is a permanent opportunity working 40 hours per week, over a flexible shift pattern which includes an element of weekend working. Working 5 days out of 7, our shifts fall in-between the hours of 7.30 a.m. and 10 p.m. A competitive salary of £25,708.80 is offered along with a vast range of associate benefits are offered.

  • Reception Supervisor

    4 months ago

    St. Andrews, United Kingdom The Old Course Hotel, Golf Resort and Spa Full time

    **About Us** The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care. **Why Join Our Team?** With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the...

  • Restaurant Supervisor

    4 months ago

    St. Andrews, United Kingdom St Andrews Links Trust Full time

    St Andrews Links Trust is a great organisation that is committed to the Home of Golf as the world’s most renowned golf complex where we deliver memorable experiences for every golfer to Play, Learn, Shop and Dine on a daily basis. Our seven golf courses, including the Old Course are our core product and the principal core product but over recent decades...

  • Clerical Officer

    4 months ago

    St. Andrews, United Kingdom NHS Scotland Full time

    An exciting opportunity has arisen for a part-time Mobile Clerical Officer to provide admin / clerical / reception support for the Health Records Department in North East Fife. You will be primarily based at St Andrews Community Hospital, but will be required to help cover Adamson Hospital, Cupar and on occasion Victoria Hospital, Kirkcaldy. Relevant admin...

  • Cleaner (Part-time)

    4 months ago

    St. Andrews, United Kingdom Shetland Surgery's LTD Full time

    Responsibilities: - Clean and sanitize designated areas, including but not limited to restrooms, Reception, common areas, and kitchens - Dusting and polishing furniture and fixtures - Sweeping, mopping, and vacuuming floors - Emptying trash receptacles and disposing of waste properly - Replenishing supplies such as toilet paper, paper towels, and soap -...

  • Cleaner (Part-time)

    4 months ago

    St. Andrews, United Kingdom Shetland Surgery's LTD Full time

    Responsibilities: - Clean and sanitize designated areas, including but not limited to restrooms, Reception, common areas, and kitchens - Dusting and polishing furniture and fixtures - Sweeping, mopping, and vacuuming floors - Emptying trash receptacles and disposing of waste properly - Replenishing supplies such as toilet paper, paper towels, and soap -...

  • Nightshift Housekeeping Supervisor

    3 months ago

    St. Andrews, United Kingdom The Old Course Hotel, Golf Resort and Spa Full time

    **About Us** The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care. **Why Join Our Team?** With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the...

  • Nightshift Housekeeping Supervisor

    3 months ago

    St. Andrews, United Kingdom Kohler Full time

    The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care. **Why Join Our Team?** With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great...

  • Shift Supervisor

    3 months ago

    St. Neots, United Kingdom Eat N Bowl Full time

    Overview: Looking for 1 full time (35 hours) or up to 2 part time shift supervisors to work at Eat N Bowl, St Neots. Responsibilities will include: - Reception and operating the Bowling and Soft Play systems. - Bar, food and customer service. - Open, close and clean of business. - Day to day safety and direction of staff. - Kitchen experience a...

  • Domestic Supervisor

    3 weeks ago

    St. Helens, United Kingdom Medirest Full time

    We're currently recruiting a dedicated Domestic Supervisor to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 20 hours per week.As a Domestic Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that...

  • Domestic Supervisor

    3 months ago

    St Helens, United Kingdom Compass Group Full time

    **Domestic Supervisor (Afc) - St. Helens Hospital** - £11.67 per hour - 16 hours per work - 2 positions available - Variable shifts - Flexible to meet the business needs We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 16 hours per week. As a...

  • Catering Supervisor

    2 weeks ago

    St. Helens, United Kingdom Medirest Full time

    We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Healthcare on a part time basis, contracted to 30 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens...

  • Healthcare Administration Supervisor

    1 month ago

    Ottery St Mary, Devon, United Kingdom Fuller and Forbes Partnership Full time

    Job Overview The Healthcare Administration Supervisor will collaborate closely with the Assistant Practice Manager to oversee the daily operations of the Medical Administration and Reception team. This role is essential in providing leadership and support to ensure that all administrative and reception tasks are executed efficiently and uphold the high...

  • Healthcare Administration Supervisor

    1 month ago

    Ottery St Mary, Devon, United Kingdom Fuller and Forbes Partnership Full time

    Job Overview The Healthcare Administration Supervisor will collaborate closely with the Assistant Practice Manager to oversee the daily operations of the Medical Administration and Reception team. This role is pivotal in providing guidance and support to the Medical Administrators and Receptionists, ensuring that all administrative and reception tasks...

  • Healthcare Administration Supervisor

    1 month ago

    Ottery St Mary, Devon, United Kingdom Fuller and Forbes Partnership Full time

    Job Overview The Healthcare Administration Supervisor will collaborate closely with the Assistant Practice Manager to oversee the daily operations of the Medical Administration and Reception team. This role is pivotal in providing leadership and support to ensure that all administrative and reception tasks are executed efficiently and uphold the...

  • Site Supervisor

    3 months ago

    St Helens, United Kingdom Amberstone Security Full time

    **Distribution Security Supervisor** Amberstone Security is a dynamic and forward-thinking company who prides itself on the quality of its staff and the service they provide. The company is an approved Contractor through the SIA and is placed within the top 5% of all security providers which benchmarks our high quality within the industry and shows us as...

  • Healthcare Administration Supervisor

    1 month ago

    Ottery St Mary, Devon, United Kingdom Fuller and Forbes Partnership Full time

    Job Overview The Healthcare Administration Supervisor will collaborate closely with the Assistant Practice Manager to oversee the daily operations of the Medical Administration and Reception team. This role is pivotal in providing leadership and support to ensure that all administrative and reception tasks are executed efficiently and to a high...

  • Healthcare Administration Supervisor

    1 month ago

    Ottery St Mary, Devon, United Kingdom Fuller and Forbes Partnership Full time

    Job Overview The Healthcare Administration Supervisor will collaborate closely with the Assistant Practice Manager to oversee the daily operations of the Medical Administration and Reception team. This role is essential in providing guidance and support to the Medical Administrators and Receptionists, ensuring that all administrative and reception tasks...

  • Bank - Centre Supervisor - Ymca Lytham

    4 months ago

    Lytham St. Annes, United Kingdom YMCA Fylde Coast Full time

    **Bank - Centre Supervisor** **YMCA Lytham** **As & When required** **£10.92 per hour** **Job Reference - Bank13LYTH** Are you inspired and want to play an important role in changing people’s lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference. Working...

  • Gp Receptionist

    4 months ago

    St Helens, United Kingdom Four Acre Health Centre Full time

    **GP RECEPTIONIST JOB DESCRIPTION** **JOB TITLE**: GP RECEPTIONIST **REPORTS TO**: Reception Supervisor / Practice Manager **Job Summary** We are looking for an experienced Receptionist/Administrator to join a friendly GP practice. Hours of work 37.5 hours. Knowledge of the EMIS web system would be an advantage; full training and support would be offered...

  • Outpatients Receptionist

    3 months ago

    St Leonards-on-Sea, United Kingdom East Sussex Healthcare NHS Trust Full time

    To form part of a team of Receptionists responsible for welcoming outpatients to the hospital either at reception or the help desk. Recording and out coming all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives. - Act as Receptionist within the...