Chemotherapy Scheduler

The main purpose of the role is to facilitate the efficient running of the unit by receiving patients onto the unit, ensuring all patients are checked in and out and that future appointments are booked. The post holder will also assist the medical and nursing teams with clerical tasks. All aspects of administration will be conducted according to Standard Operating Procedures (SOPs) and trust policies.
- Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format.
- Communicate complex information about chemotherapy appointment schedules to patients.
- Communicate with patients who may be anxious, angry or upset.
- Exchange relevant information with GPs and other health professionals.
- Deal compassionately with distressing situations.
- Liaise with other members of staff regarding case notes and patient visits.
- Maintain patient confidentiality at all times.

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
- Plan for patient admissions, appointments and discharge
- Clinic preparation to ensure that all clinical notes and forms are present.
- Make alterations to clinic structure to accommodate arrival of unexpected patients.
- Use the IQEMO scheduling system to book patients for treatment.
- Re-arrange clinics to accommodate staff absence.
- Ensure that annual leave does not occur at the same time as colleagues.
- Cover reception area as required
- Management responsibility for Band 2 reception staff