Chemotherapy Scheduler

The main purpose of the role is to facilitate the efficient running of the unit by receiving patients onto the unit, ensuring all patients are checked in and out and that future appointments are booked. The post holder will also assist the medical and nursing teams with clerical tasks. All aspects of administration will be conducted according to Standard Operating Procedures (SOPs) and trust policies.

Evidence of qualifications, listed in the essential criteria on the person specification. Will be required at interview and during compliance checks.

Cover the cancer care suite reception as per rota.

Resolve issues arising in own role, such as cancellation of patient appointments and missing patient notes.

Use own initiative to liaise with clinical staff where necessary regarding patient queries.

Use patient information systems to assist patients and staff with solving issues including Christie IT systems

Assess patients’ demographic details and alert management if they do not reach eligibility criteria for treatment in the NHS

Provide comprehensive advice to patients/relatives regarding appointments

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Plan for patient admissions, appointments and discharge

Clinic preparation to ensure that all clinical notes and forms are present.

Make alterations to clinic structure to accommodate arrival of unexpected patients.

Use the IQEMO scheduling system to book patients for treatment.

Re-arrange clinics to accommodate staff absence.

Ensure that annual leave does not occur at the same time as colleagues.

Provide cover for colleagues across the Division and at other trusts who deliver chemotherapy activity in times of sickness and annual leave - therefore will be familiar with systems and processes in all areas.

Update patient demographic details in patient information system

Enter patient appointments and outcomes in patient information system

Track patient notes in patient information system

Print forms to attach to patient notes

Print out daily clinic lists