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Security Officer

4 months ago

Newcastle upon Tyne, United Kingdom Newcastle University Full time

**Salary**: £23,700 with progression to £25,138 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

**Closing Date**: 02 January 2023

The Role

Our Security Team play a pivotal role in ensuring that our students, visitors and colleagues have a safe and enjoyable experience on campus. You will have the opportunity for development and we will fund your SIA licence as well as pay a 20% shift allowance on top of your basic salary.

We promote a diverse culture and our security officers are role models in exceptional customer service and professionalism.

**We are looking for people who**: Act as a first response to situations on campus in a calm and professional manner Liaise with stakeholders to report and manage cases effectively Demonstrate strong customer service skills Support a diverse student population from a wide range of cultural backgrounds

You will undertake all operational functions, within a 24/7 customer focused security service, including but not limited to: patrolling, reception, parking control duties, security monitoring, surveillance, recording and reporting in order to protect the University Community as well as buildings and property; thereby providing a safe and secure environment for staff, students, contractors and visitors to the University. Duties will cover all buildings on the main campus and all remote teaching and accommodation sites.

Required to work a reasonable amount of overtime as and when required Undertake other duties consistent with the post

The Person (Essential)

Knowledge, Skills and Experience
Have a working knowledge of legislation pertaining to a security role including GDPR, Equality and Diversity, Human Rights Act, H&S and powers of arrest
Previous experience of working in a customer focused environment, often as the first point of contact with the University Community and general public
Some increased risk in dealing with emergent situations (flood, fire or offenders)

Attributes and Behaviour
Ability to embrace change, in an evolving organisation, to the benefit of the University Community
Use clear and concise communication at all levels within the University
Be able to operate on your own initiative or as part of a team

**Qualifications**:
Hold a current Door Supervisor licence or be prepared to achieve one within your probation period (six months)
Hold a current First Aid at Work or be prepared to achieve one within your probation period (six months)
Hold a full UK driving licence (manual)

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.

**Requisition ID**: 26433