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Customer Care Leader

4 months ago

Abingdon, United Kingdom The Recruitment Group Full time

**The Recruitment Group is hiring**

We are on the lookout for a **TemporaryCustomer Care Leader** to join our well-established client based in Abingdon.

**The details**:

- Ongoing Temp Role
- Location: Abingdon, Oxfordshire
- Hours: Full time or Part time - very flexible working
- Salary: Up to £15 per hour depending on experience

**About the role**:
As **Temporary Customer Care Leader**, your responsibilities will include:

- Spearheading the build and development of our customer aftercare department.
- Design and implement new processes for aftercare of our growing list of customers
- Communicate regularly with existing customers
- Assist with arranging service and warranty visits
- To work closely with our existing service and sales team, offering and receiving support and help as needed.

**About you**:

- Pro-active, can-do attitude
- Confidence in delivering customer care and support to exceptional standards
- Empathetic to the needs of the customers
- Experience in customer service/administrative role