Administrator
6 months ago
**Exciting Opportunity: Administrator**
- **Location**:Washington, with free on site parking
- **Salary**: £24,500
- **Working Hours**: Monday to Thursday, 8:30 AM - 5:00 PM; Friday, 8:30 AM - 3:00 PM
- **Holiday Entitlement**: 20 days, increasing annually by one day, up to 25 days after 5 years, plus bank holidays
- **Pension**: Company pension with a 4% employer contribution
As Administrator, your primary role will be to provide comprehensive administrative support to the office and enhance customer satisfaction through effective order processing and meticulous inventory management. You will undertake various administrative and coordination tasks vital to the operational and sales functions of the company. Full in-house training will be provided, however previous experience in a similar role or industrial is highly beneficial.
**Duties and responsibilities**:
- Obtain day to day repeat orders from customers, and process using in-house system.
- Create shipping note to warehouse team and control shipment to fulfil customer's requirement.
- Communicate with customer account manager and/or warehouse, quality department to accomplish any requirements related to their order.
- Arrange dispatch and custom clearance, handle export documentation.
- Manage and control the deliveries to customers in the UK and overseas.
- Process sales invoice.
- Obtain orders and forecast from customers to control inventory.
- Create and send purchase orders to suppliers, and process purchase invoices.
- Communicate with customers when any anomalies are found to avoid future risks to our customers and company.
- Control shipping from suppliers, importing documents, inbound shipment and arrange receiving products with carrier and warehouse department.
- Avoid shortage, air freight, excess stock, and dead stock.
- Processing internally for customer's RFQ (Request for quotation), and support sales department to issue our RFQ to the suppliers.
- Create designated report related to sales and inside sales department to monitor key performance index.
- Actively communicate with customers, suppliers and other department to achieve our company goals.
**Essential Qualifications and Skills**:
- Previous experience in administration, sales administration, or a related role.
- Excellent organisational and multitasking skills.
- Sharp attention to detail and a commitment to accuracy.
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic environment.
**Desirable Attributes**:
- Knowledge of customs, freight, import and export procedures and documentation.
- Experience with inventory management systems.
- Proficiency in Microsoft Office Suite and familiarity with Exchequer and EDI systems.
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