Sales Assistant

4 weeks ago


London, United Kingdom Vivobarefoot Full time

**We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it.**

**We’re a bunch of outsiders, dreamers, entrepreneurs, rebels and activists who fight for full regeneration of our people and planet. We move furiously fast in an ever-changing ecosystem, and we also fail fast, learn, get back up and try again. To thrive in this slightly crazy atmosphere, we’re also a bunch of mates, doing cool things and supporting each other along the way.**

**Celebrating the outdoors isn’t just something we talk about - when the seasons change we’re out there to mark it. Exploring, sharing, workshopping, camping and enjoying local produce (and wine) is all part of it. Ideally you already love the natural world, or you are eager to get out there, learn and get involved. You’ll be supported and encouraged all the way.**

**We are a footwear company, a health and wellbeing company, and an evolving bunch of activists. And we’re searching for brilliant humans with exceptional skills and talent to help us make this dream into a reality.**

**Does the shoe fit? Read on**

The Sales Assistant is an important customer-facing role which helps to ensure the smooth running of the store.

As with all Vivobarefoot employees, they will be an ambassador for the brand on the shop floor and should feel pride in our brand and values. They will be in charge of processing transactions for customers day-to-day, and helping to pick and fit the most suitable products. Because of this, they will need to have a sound knowledge of barefoot shoes and our product range, and should give their honest advice to all customers on what will be the best choice for them. They will also help with deliveries, and ensuring the store and back-of-house is kept clean and presentable.

**WHAT WILL YOU BE DOING?**
- Being an approachable and friendly colleague instore.
- Approaching customers and guiding them through their barefoot journey: The sales assistant should have a fantastic knowledge of store product and be able to communicate this information well to our customers.
- Dealing with customer complaints.
- Ensuring that as a team the store (shop floor and back of house) is kept clean and presentable.
- Making sure that the stockroom is kept clear of any mess and ensuring that all shoeboxes are stored neatly and correctly.
- Assisting with deliveries (counting in shoe boxes and allocating them to their correct space in the stockroom, and ensuring that all pairs match the delivery notes).
- Acting appropriately on the shop floor and being a fantastic ambassador for the brand.
- Ensuring any issues are reported to a senior member of staff in a timely manner.

**WHAT WE'D LOVE TO SEE FROM YOU**
- Excellent customer service skills.
- Clear communication style with both colleagues and customers.
- Accurate cash-handling skills.
- Friendly and approachable, and understanding of conflict management to ensure a happy and respectful work environment.
- Ability to multitask where needed.
- Interest in fitness ideal as many of our customers are interested in pursuing an active lifestyle.

**JUST IN CASE YOU WERE WONDERING..**
- This is a full time position (5 days per week).
- This role will be based in-person at our London Flagship store (Vivobarefoot, 64 Neal Street, WC2H 9PE).

Vivobarefoot believes that diversity is the essence of its ecosystem. We encourage diversity of thought and believe that it enables creativity and innovation to flourish. Our mission is to create a fair and equitable workplace where people thrive and are empowered to become their true selves at work. We believe that feedback and fostering collaboration will allow employees to blaze new trails and enjoy every aspect of the Vivobarefoot community.

Every opportunity for recruiting a new member of the Vivobarefoot family should be an opportunity for us to introduce fresh perspectives, talent and skills into our community. Therefore, our commitment is to recruit regardless of race, colour, nationality, religion, sexual orientation, mental health illness, disability, marital or parental status, national or social origin, gender identity, age or any other characteristics protected by law. We look forward to walking this barefoot journey with you



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