Bank Staff
7 months ago
**Role Category - the way you'll work**:
- This role has been categorised as a _**_hub-based_**_ role. This means that you’ll be based at a Thirteen site, primarily because you’re dealing with customers in-person or because you need access to key equipment. You probably won’t travel around the area for work very much and it’s unlikely that you’ll be expected or able to work from home._
**The Role**:
Offering you flexibility in the days you work; our bank Support Service Relief Worker roles enable you to pick up shifts, that fit around your current working schedule and personal commitments. We aim to plan ahead for our shifts i.e. to cover annual leave, however, at times the notice for the shifts can be short notice to cover urgent requirements. You can choose your own shifts and the venues.
If you have experience working with customers from supporting in developing skills to living independently, to building and maintaining positive relationships, this role is ideal for you. The culture of the team and the Thirteen values means you will strive to provide a safe environment for customers.
**The Person**:
If you’re passionate about supporting people and making a difference to the lives of our customers, this is the perfect opportunity for you.
With previous experience in supporting clients and understanding the importance of safeguarding, you’ll contribute to support plans and risk assessments. Although your transferable skills will allow you to be a part of our great team at Thirteen, lone working will be expected from time to time.
Your confidence dealing with stressful situations and using your initiative will enable you to work effectively, providing a Team Thirteen approach to customer service delivery.
Flexibility and reliability are key to this role. A full UK driving licence or access to a vehicle and ability to travel across the region as required is recommended due to our support services stretching across the boundaries of the North East but is not deemed essential as you can choose from the available shifts that suit you.
**The future is exciting, and we only want the best to be part of it.**
**At Thirteen we're about homes and so much more.....**:
At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.
And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.
Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.
**So come and be part of making a difference. Great days for everyone are made at Thirteen.**
**Are you up for the challenge of bringing our vision to life and having great days at work?**:
There’s more information about this role in the documents attached to this advert, including the benefits of working for Thirteen.
If you’d like to talk more about the role please contact Vicki Jones, Tenancy Support Specialist for an informal discussion. Vicki can be contacted on 07811476792.
**NO RECRUITMENT AGENCIES PLEASE
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