Sales Advisor
7 months ago
Discover a great opportunity to join an esteemed luxury stone retailer nestled in the picturesque outskirts of Hemel Hempstead. Specialising in high-end products for luxurious homes and gardens, this role is tailor-made for individuals with a passion for home improvement or stonework within the luxury market.
**Role Overview**:
**Key Duties and Responsibilities**:
- Handling incoming sales calls and proactively reaching out to the customer base.
- Assisting the showroom manager in various capacities.
- Crafting quotations, processing payments, coordinating deliveries, and providing exceptional after-sales service.
- Offering advice on suitability, sizing, and pricing with a natural flair for interior aesthetics.
- Updating the CRM system with pertinent client information and daily activities.
- Coordinating the dispatch of samples.
- Extending a warm welcome to showroom visitors, fostering client relationships with a professional and friendly demeanour.
- Ensuring the showroom remains clean and well-organised.
- Providing refreshments to customers during their appointments.
- Confirming showroom appointments with customers before their scheduled visits.
- Desired - Experience in the luxury goods market.
- Proven track record in a sales environment.
- Knowledge of interiors is advantageous.
- Exceptionally organised with strong prioritisation skills.
- Enthusiastic and hands-on approach in a dynamic, fast-paced environment.
- Self-motivated with the ability to inspire others.
- A keen focus on delivering outstanding customer experiences.
- Excellent communication skills.
- Minimum of 2 years of sales experience.
- Proficient in using CRM systems.
- Familiarity with Microsoft Word and Excel.
**As this is a retail/showroom environment working Saturdays is essential so days off will be Sunday + 1 weekday**
**A full driver's license and access to a car are essential due to the rural location and limited public transport.**
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Every weekend
Supplemental pay types:
- Bonus scheme
**Experience**:
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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