Customer Experience Advisor

2 days ago


Sutton Coldfield, United Kingdom HollyField Personnel Full time

Customer Experience Advisor

Are you from the Retail, Sales, Restaurants, Leisure, Tourism, Hospitality or Service industry? Please read on....

**Salary**: £21,673.60

Start Date: 12th June

**Job Type**: 12 week Temporary to Permanent

Location: Tamworth, Office Based

Hours: Full Time, Monday to Friday, 40 hours per week

Hollyfield Personnel are proud to be supporting our fantastic global client to find a Customer Experience Advisor We have supported our client for many years and love working with them for their friendly team culture and work ethos. You won't be disappointed joining this company

What our client offers once made a permanent member of staff:

- 29 days holiday (including bank holidays)
- Uniform
- Workplace Pension Scheme
- Life Insurance
- Eye Tests
- Learning and Development
- Medical Cashplan
- Employee Assistance Programme
- Yearly Flu Vaccination
- Annual Pay Review
- Quarterly bonus scheme

Duties & Responsibilities
- Inbound/outbound calls
- Providing financial updates
- Sending invoices out
- General customer service duties

Skills and experience
- Have face-to-face or office-based customer service experience
- Be available to start the role on Monday 12th June
- Excellent telephone manner
- Organised and positive approach to work
- Ability to work on own initiative
- Attention to detail
- PC literate including MS Office
- Available to work on an initial 12 week probationary period

Job Ref: ES124

We would also love to hear from you if you have experience in any of the following: Customer Service Team Leader, Customer Service Supervisor, Customer Service Manager, Head of Customer Service, Project Manager, Customer Specialist, Complaint Handler, Retentions Advisor, After Sales Advisor, Office Manager, Customer Support, Contact Centre Manager, Contact Centre Advisor, Call Centre Advisor, Call Centre Manager, Call Centre Supervisor, Administrator, Admin, Admin Assistant, Administrative Assistant, Receptionist, Office Assistant, Office Support, Business Support, Business Administration Apprentice or similar



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