Medical Secretary
4 days ago
Our client, a private consultant based in Central London, is recruiting for a **Medical Secretary / PA** to provide administrative support to their busy clinics. The role will primarily be remote working, but you will need the flexibility to be able to meet in clinic in Central London once a week for up to half a day.
This role will be 30-35 hours per week, Monday - Friday with the opportunity for overtime as required.
This is a fantastic opportunity for someone who has worked within the medical field, who can commit to giving the necessary support needed to the Doctor.
**Responsibilities include**:
- Dealing with initial enquires and bookings for patients
- Deliver outstanding clinical and administrative support to the doctor
- Action all Consultant’s correspondence appropriately, and assist in the organisation of the Consultant’s workload, maintaining the highest levels of discretion and confidentiality at all times
- Ensure all patient notes, patient details, referral letters and information are captured and dealt with accordingly, using our systems to ensure patient appointments and consultant diaries are accurately maintained
- Liaise with patients/clinicians/investigation centres to ensure that any letters/investigations are available in clinic
- Book investigations at the clinic or other centres (as appropriate)
- Bill patients/healthcare providers/others for appointments; chase payments in a timely fashion. Ensure self-payers pay in advance
- Injection clinics: ensure that all injection prescriptions are sent to the appropriate clinic a few days before the clinic
- Ensure all the patients information sheets are kept up-to-date and available at all times
- Very good experience with DGL: ensure it is kept up-to-date; create appropriate forms when necessary; scan letters and put on
- Organise weekend clinics when needed
- Maintain the doctor’s diary (for clinical and academic activities)
- Organise travel arrangements e.g., booking flights and train tickets
- Other ad hoc duties as required
**About you**:
- Excellent organisational, interpersonal skills, verbal and written communication skills with the ability to work with people from various backgrounds, with discretion and empathy
- A genuine commitment and passion for delivering outstanding levels of patient care and customer service
- A track record of working in a busy working environment and dealing with a high volume of patient enquiries
- Highly organised, methodical and efficient with an excellent eye for detail
- A calm, professional and warm telephone manner
- Experience of working as a private Medical Secretary
If you feel that this is the right role for you, please send us your CV today
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