Customer Advisor
3 days ago
We operate between the hours of 8am - 8pm (Monday - Friday) and 9am - 4pm on Saturday. A typical shift pattern would be 3 weeks of earlies (8am - 4.30pm) and 1 week of lates (11.30am - 8pm). You will be required to work 1 in 4 Saturdays and will receive a day off in lieu during the week.
**As a Customer Advisor your duties & responsibilities will be**:
- Respond professionally to complaints and enquiries, ensuring they are managed through to a successful resolution
- Use all available systems to accurately record customer data
- Establish and maintain good professional working relationships
- Keep customers updated and informed of the progress of their enquiry/complaint
- Maintain accurate and comprehensive data records
**Skills & Knowledge Requirements**:
- Contact Centre and/or customer service background
- Committed to putting customers first and achieving high levels of satisfaction
- Adaptable, accommodating and flexible in responding to the needs of different situations
- Experience of working in a fast paced environment, working with KPIs and SLAs
- Experience of dealing with enquiries and complaint handling
- Sound attention to detail
- Effective communication skills, both verbal and written
- Experience of CRM systems and Microsoft packages
- A knowledge of SAP is desirable but not essential
**What’s in it for you?**
- 25 days' annual leave (prorate) plus 8 days' bank holiday
- Annual bonus
- Pension scheme
- Life Assurance
-
Customer Service Advisor
5 days ago
Slough, United Kingdom Auto Skills UK Full timeCustomer Service Advisor Basic Salary: £24,000 Working Hours: Monday to Friday 7.30am - 5pm (45 hours) Location: Slough Vacancy to be filled by an experienced Customer Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Department bookings. - Ensure...
-
Customer Service Advisor
3 weeks ago
Slough, United Kingdom Tru Talent Full timeCustomer Service Advisor Basic Salary: Up to £30,000 (DOE) Working Hours: 7:30 am - 17:00 pm Monday - Friday (occasional Saturday) Location: Slough New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements...
-
Customer Advisor
7 months ago
Slough, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Full time - 36.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £13.27 per hour (Inclusive of an £1.06 per hour, store specific location allowance)** **B&Q Slough** We believe anyone can improve their home to make life...
-
Customer Service Advisor
3 days ago
Slough, United Kingdom Just Recruitment Solutions Limited Full time**Service Advisor Vacancy - Slough** Experienced Service Advisor Franchise Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: This is a hands-on role you will be responsible for overseeing the operation of the...
-
Customer Service Advisor
4 days ago
Slough, United Kingdom Bidfood Full timeBidfood is looking for a **Customer Services Advisor** to join our team at our Slough depot. There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? **Customer Service Advisor Slough SL1 4BD Full Time, Permanent £24,000 per annum** **Please Note: Applicants must be eligible to work in the UK** **About...
-
Customer Advisor
3 weeks ago
Slough, United Kingdom B&Q Full time £12 - £13About the role Customer Advisor Part time - 16 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £13.21 per hour (Inclusive of an £1 per hour, store specific location allowance) B&Q Slough We believe anyone can improve their home to make life better. Every day, we give our...
-
Customer Advisor
5 days ago
Slough, United Kingdom B&Q Full time**About the role** **Full time - 30 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 11.00pm** **£9.20 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Customer Service Advisor
1 day ago
Slough, United Kingdom Lloyd Recruitment Services Ltd Full time**Customer Service Advisor** **Temporary and Permanent Opportunities available ** Immediate employment available ** £18,000 to £21,000 DOE** Lloyd Recruitment are pleased to be working with an established company based in Slough. As a Customer Service Advisor, you will be the first port of call for residents and clients to log repairs and aid in any...
-
Customer Service Advisor
2 days ago
Slough, United Kingdom Novax Recruitment Full timeCustomer Service Advisor Slough £11 per hour Full Time Contract Novax Recruitment is actively seeking a Customer Service Advisor based in Slough. This is a full time position on a contract basis with scope for extension. This position is full office based in Slough. Responsibilities include: Acting as a first point of contact for customers into various...
-
Customer Service Advisor
3 days ago
Slough, United Kingdom FMG Repair Services Full time**Customer Service Advisor** **Location: Slough** **Salary: up to £25,000 per annum. **Plus, benefits and bonus. **Hours**: 47.5 hours per week. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site. As part of a team of specialist...
-
Customer Advisor
21 hours ago
Slough, United Kingdom B&Q Full time**About the role** **Part time - 25 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.10 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Customer Service Advisor
1 day ago
Slough, United Kingdom M Group Services Full time**About The Role** Morrison Water Services are currently looking to recruit a Customer Service Advisor to work on our Thames Water Metering contract. As a Customer Service Advisor, you will be ensuring that all customers involved in the Metering project are dealt with in an effective, accurate and timely manner. You will provide support to the Customer...
-
Customer Service Advisor
18 hours ago
Slough, United Kingdom Forward Thinking Personnel Full timeBased in Slough - State of the Art Bodyshop - Excellent Salary Our clients, a large well established Accident Repair Centre in Slough, currently require an experienced Customer Service Advisor / Bodyshop Customer Advisor to join their existing team. You will preferably have previous experience within either an Accident Repair Centre or Dealership and be...
-
Customer Service Advisor
2 weeks ago
Slough, United Kingdom Tru Talent Full timeCustomer Service Advisor Basic Salary: Up to £30,000 (DOE)Working Hours: 7:30 am - 17:00 pm Monday - Friday (occasional Saturday)Location: SloughNew vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for...
-
Customer Service Advisor
7 months ago
Slough, United Kingdom FMG Repair Services Full time**Position**:Customer Service Advisor **Salary: £28,000.00** **Hours**:45 /week Monday - Friday + SATs if required (paid at overtime) This is an exciting opportunity for an experienced **Customer** **Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Slough. As part of a team of...
-
Customer Service Advisor
6 days ago
Slough, United Kingdom Manpower Uk Ltd Full timeCustomer Service Advisor Slough 12 Months Maternity Cover, Full time 37.5 hours per week £12.58 - £14.50 Per hour dependent on skills and experience Working Hours: Mon-Fri 8:30am-5pm ASAP Start Our client, one of the world's leading industrial companies are currently recruiting for a Customer Service Advisor to join their busy team in Slough.Role Overview:...
-
Customer Service Advisor
3 months ago
Slough, United Kingdom CV-Library Full timeKolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Reporting. * Maintain good housekeeping. Key Requirements: * Have experience of working in...
-
Customer Service Advisor
18 hours ago
Slough, United Kingdom CCR Recruitment & Selection Full time**Job Title**:Customer Service Advisor **Location**: Part Office (Slough) Part Home based **Salary**: £22,000 + £1300 shift allowance **Hours**: Monday - Friday with occational Saturdays As a**Customer Advisor** you will be part of our client’s fast-paced customer care team and be the first point of contact for our customers querying our gas mains...
-
Customer Service Advisor
20 hours ago
Slough, United Kingdom The Curve Group Full timeWe have a current opportunity for a TP - Arvato - Zara - Customer Service Advisor on a permanent basis. The position will be based in Slough, with an opportunity for hybrid working. For further information about this position please apply by emailing
-
Customer Service Advisor
20 hours ago
Slough, United Kingdom Essential Employment Full timeCustomer Service Advisor based in Slough and the rate is £11.31ph PAYE This is a full time role working on a temporary contract. Employer Reference: RQ746936 To provide excellent service to all customers contacting the team, both externally and internally through face-to-face contact, telephone and written communication **Essential Employment is acting...