Receptionist
4 months ago
**KNOWLEDGE, QUALIFICATIONS AND SKILLS REQUIRED**: Excellent IT skills - knowledge of a GP clinical system would be advantageous (SystmOne) Effective communication skills Excellent interpersonal skills specifically the ability to work as part of a team MAIN DUTIES AND RESPONSIBILITIES INCLUDE: Answering of telephones Receiving patients in reception area Making appointments with and directing patients to, the most appropriate healthcare professional Filing and retrieval of medical records (electronic and manual) Receiving in-coming telephone calls, including emergency requests demanding decision Message handling Processing of repeat prescription requests and maintenance of clerical aspects of repeat prescribing service Manage ambulance booking requests Record statistical information for audit Operation of clinical computer system Scan/file documentation into electronic medical records Liaising with doctors, hospital trusts ambulance personnel and community healthcare professionals where necessary OTHER ASPECTS OF THE JOB: Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
-
Medical Receptionist
3 days ago
Consett, Durham, United Kingdom NHS North Of England Commissioning Support Unit Full timeJob SummaryWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at Queens Road Surgery. As a Medical Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesGreet patients politely and ensure that the appointment...
-
Medical Receptionist
3 days ago
Consett, Durham, United Kingdom NHS North Of England Commissioning Support Unit Full timeJob SummaryWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at Queens Road Surgery. As a Medical Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesGreet patients politely and ensure that the appointment...
-
Medical Receptionist
2 weeks ago
Consett, Durham, United Kingdom NHS North Of England Commissioning Support Unit Full timeJob SummaryWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at NHS North Of England Commissioning Support Unit. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key ResponsibilitiesGreet patients and visitors, ensuring a smooth...
-
Medical Receptionist
2 weeks ago
Consett, Durham, United Kingdom NHS North Of England Commissioning Support Unit Full timeJob SummaryWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at NHS North Of England Commissioning Support Unit. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.Key ResponsibilitiesGreet patients and visitors, ensuring a smooth...
-
Hotel Receptionist
4 months ago
Consett, United Kingdom Derwent Manor Hotel Full timeDerwent Manor Boutique Hotel, Allensford, Northumberland, DH8 9BB 60 Bedrooms Prego Restaurant Antler Bar & Terrace Wedding Venue Leisure Club Self Catering Cottages Derwent Manor Boutique Hotel is an independently owned hotel set in 20 acres of rolling countryside, a mere 30 minutes drive from Newcastle and Durham. About the role... The moment a...
-
Medical Receptionist
1 week ago
Consett, Durham, United Kingdom NHS North Of England Commissioning Support Unit Full timeJob SummaryWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at Queens Road Surgery. As a Medical Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesGreet patients politely and ensure that the appointment...
-
Medical Receptionist
1 week ago
Consett, Durham, United Kingdom NHS North Of England Commissioning Support Unit Full timeJob SummaryWe are seeking a highly organized and customer-focused Medical Receptionist to join our team at Queens Road Surgery. As a Medical Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesGreet patients politely and ensure that the appointment...
-
Hotel Receptionist
4 months ago
Consett, United Kingdom Derwent Manor Hotel Full timeDerwent Manor Boutique Hotel, Allensford, Northumberland, DH8 9BB 60 Bedrooms Prego Restaurant Antler Bar & Terrace Wedding / Events Venue Leisure Club Self Catering Cottages Derwent Manor Boutique Hotel is an independently owned hotel set in 20 acres of rolling countryside, a mere 30 minutes drive from Newcastle and Durham. About the role... The...
-
Receptionist/admin
5 months ago
Consett, United Kingdom Consett Medical Centre Full timeReceive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
-
Medical Receptionist
6 months ago
Consett, United Kingdom Leadgate Surgery Full timePlease refer to the attached supplementary documentation further in the application process for the Job Description.
-
Office Administrator/receptionist
4 months ago
Consett, United Kingdom Sweet and Savoury (north east) Ltd Full time**About Us**: Sweet & Savoury NE Ltd. is a dynamic and growing small business specializing in the production of high-quality popcorn. With a team of 10 dedicated employees, we pride ourselves on creating delicious and innovative flavours that delight our customers. As we continue to expand, we are seeking a highly organized and communicative Office...
