Hotel Receptionist

Derwent Manor Boutique Hotel, Allensford, Northumberland, DH8 9BB

60 Bedrooms

Prego Restaurant

Antler Bar & Terrace

Wedding Venue

Leisure Club

Self Catering Cottages

Derwent Manor Boutique Hotel is an independently owned hotel set in 20 acres of rolling countryside, a mere 30 minutes drive from Newcastle and Durham.

About the role... The moment a guest steps into our hotel we want them to walk into a genuinely memorable experience.

As a Receptionist, you will be the face of the company and the person our guests will rely on, not only be the person to offer local insights and anticipating every detail in advance, creating a warm atmosphere that makes our guests feel at home in any location.

About You...
- Experience in a similar or front facing customer service role with an outgoing and bubbly personality
- Strong communication skills through a variety of means
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
- Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks

As a 7 day a week operation, shifts will be worked on a rota basis some weekends involved. We are happy to work round home life schedul's where possible.

Working a minimum of 16 hours a week

Part-time Permenant

**Salary**: £10.50 per hour

**Job Types**: Full-time, Part-time

**Salary**: £11.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Store discount

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: Receptionist June