Sen Casework Officer

**SEN Casework Officer**

**Exeter**

**£25 p/h | Ongoing Temp | Full Time |**

**Monday - Friday 9:00am to 5:00pm**

**Responsibilities**:

- To manage the administrative processes for the statutory assessment of children with special educational needs
- To be the first line of contact for face to face and telephone queries
- To be the first and main contact for parents, Headteachers, SEN Co-ordinators
- Maintain electronic case records in accordance with departmental and statutory requirements
- Providing effective verbal/written advice to parents, schools and professionals
- To take responsibility for the identification and action for children with Statements undergoing phase transfer/admission to school, moving to post 16 provisions.

**Experience required**:

- Ability to establish credibility, and trust with, parents, stakeholders and partner agencies
- Ability to manage a designated caseload against constantly changing demands and conflicting priorities within tight statutory deadlines.
- Ability to handle information of a confidential and sensitive nature
- Ability to remain calm and be tactful and diplomatic
- An in-depth specialist knowledge and good understanding of the legislation in respect of the SEN Code of Practice, the Authority’s Guidance Criteria for Statutory Assessment and Resource Allocation, Admissions Code, Exclusions Policy, Transport Policy andother associated policies.

**i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.