Customer Service Advisor

2 months ago


Lancashire, United Kingdom Lancashire County Council Full time

Salary £21,189 - £21,968 Per annum | Fixed term till 30 November 2023 Full time 37 hours per week | Pro Rata

Full training will take place at our contact centre in Accrington and equipment will be provided. After this initial period is complete, you will be able to continue working at our contact centre in Accrington or Preston, or work primarily from home, provided you meet certain technology criteria.

We're Looking for Individuals who:

- Are passionate about all aspects of customer service.
- Display excellent communication skills and have the ability to listen whilst providing advice and guidance, addressing concerns and resolving queries.
- Are highly proficient in the use of ICT systems.
- Have a positive, can-do attitude.

What You'll Get:

- 26 days holiday per year (pro rata), plus bank holidays
- Ongoing, bespoke training and support
- A number of staff benefits
- Flexible working patterns
- A number of other benefits

If you would like to contact us for an initial informal and confidential chat please contact Tom Procter on 01772 535433 or Katy Oliver on 01254 220921.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website

Job description and person specification


  • Advisor services

    1 week ago


    Blackburn, Lancashire, United Kingdom Get Recruited Ltd Full time €21,000

    TRAINEE CUSTOMER SERVICE ADVISOR UP TO £21K + BENEFITS + PROGRESSION + TRAINING IMMEDIATE INTERVIEWS AVAILABLE Due to continued expansion and further growth forecast for 2023 they are looking for a Trainee Customer Service Advisor to start their career in the Legal team and benefit from training, development and progression. This is a...


  • Lancashire, United Kingdom Brook Street Full time

    I am currently looking for a customer service advisor in the FY8 area. You will be required to have good attention to detail aswell as being able to use your own initiative. Good customer service is essential for this role - both written and verbal, ideally we would also be looking for someone who can solve problems that may arise promptly. What will your...

  • Sales Administrator

    4 weeks ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    2 weeks ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...


  • Lancashire, United Kingdom the Best Jobs Full time

    **Customer Service Advisor** Location: Ramsbottom BL0 **Salary**: £10.50 per hour Hours: Full-time, with occasional Saturday shift - (Part-time vacancy also available). We are seeking a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative. As an e-commerce company, we need someone who is comfortable...

  • Sales Administrator

    3 weeks ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Ltd Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key...


  • Lancashire, United Kingdom Setsquare Recruitment Full time

    Setsquare are looking for a Customer Care Advisor to work for a social housing firm based in Blackburn This role will be based out of their office in Blackburn This is a long-term on going contract for the right person. This is a full time position - 37.5 hours per week. PAID weekly You will be taking and receiving calls from tenants within our clients...


  • Lancashire, United Kingdom Acorn Recruitment Limited Full time

    Customer Service Advisor Lancashire **Salary**: from £22,000 Start date: ASAP Job type: Full time, permanent Do you have a passion for delivering great customer service, like to use your initiative to solve problems, and take great pride in your work? If so, we want to hear from you. Applicants will need to have a passion for customer service and...


  • Lancashire, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - **£19760.00** - Full time - Permanent** Do you have customer service experience? Are you able to communicate with a variety of different people? Are you local to the Wigan area? If you answered yes to these questions, then this may be the job for you! **What you’ll do**: - You will also be responsible for...

  • Advisor services

    1 week ago


    Livesey, Lancashire, United Kingdom DiSRUPT Full time

    Join our client as a Customer Service Advisor! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. As a Customer Service Advisor, you will play a crucial role in ensuring exceptionally high levels of customer service for student residents. You will be responsible for the...


  • Lancashire, United Kingdom Homes Plus Full time

    Are you looking for a career that makes a real difference in peoples' lives? A job in Housing could be for you. We are Places for People, the UK's leading Social Enterprise. We build, manage, and maintain Communities across the UK, where everyone is welcome and can thrive. We're looking for applicants to come and join us in our Customer Contact Centre....

  • Customer Advisor

    1 week ago


    Lancashire, United Kingdom Car Supermarket Full time

    **Have you ever thought about a career in sales? did you realise you can earn up to £50,000 a year?** We are looking for our next Customer Advisors!!, By offering impartial advice and guidance our Customer Advisors ensure that our customers receive a thoroughly enjoyable experience, an experience that provides them with a vehicle that is right for their...


  • Blackburn, Lancashire, United Kingdom Get Recruited Ltd Full time €21,000

    TRAINEE CUSTOMER SERVICE ADVISOR BLACKBURN UP TO £21K + BENEFITS + PROGRESSION + TRAINING IMMEDIATE INTERVIEWS AVAILABLE THE OPPORTUNITY: Get Recruited is partnered with a fantastic industry leading business in Blackburn. Due to continued expansion and further growth forecast for 2023 they are looking for a Trainee Customer Service Advisor to...


  • Blackburn, Lancashire, United Kingdom Get Recruited Ltd Full time €21,000

    GRADUATE CUSTOMER SERVICE ADVISOR BLACKBURN UP TO £21K + BENEFITS + PROGRESSION + TRAINING IMMEDIATE INTERVIEWS AVAILABLE THE OPPORTUNITY: Get Recruited is partnered with a fantastic industry leading business in Blackburn. Due to continued expansion and further growth forecast for 2023 they are looking for a Graduate Customer Service Advisor to...


  • Lancashire, United Kingdom Intertek Full time

    ABOUT YOU As a Customer Services Advisor, we are looking for an individual with a positive customer focused attitude and with the ability to adhere to deadlines in a fast-paced environment. You will be responsible for the completion and/or escalation of the workload allocated to you. Required skills and experience: Good IT literacy skills  ...


  • Lancashire, United Kingdom Cherry Professional Full time

    **Location**:Lancashire **Job Type**:Permanent **Contact Phone**: 0115 9222240 **Sector**:Administration and Business Professionals **Salary**:21750 **Start Date**:2023-03-06 **Consultant**: Chloe Curtis-Hopkinson **Customer Sales Advisor | Manchester (Wythenshawe Area) | £21,750** Are you an experienced **Customer Advisor** who is keen to work...

  • Service Advisor

    1 month ago


    Blackburn, Lancashire, United Kingdom Imiawards Full time

    Find jobs in the automotive retail industry Basic salary pending experience between £28,******,850 per annum. Access to performance related bonus scheme providing a fantastic bonus potential. Monday to Friday 8:00am-5:30pm with a 30 minute lunch break and 1 in 3 Saturdays 8:30am-1:00pm paid at time and a half. Full brand accredited training provided. ...


  • Livesey, Lancashire, United Kingdom DiSRUPT Full time

    Join our client as a Customer Service Advisor! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living. Role Description As a Customer...


  • Livesey, Lancashire, United Kingdom DiSRUPT Full time

    Join our client as a Customer Service Advisor! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living. Role Description As a Customer...


  • Livesey, Lancashire, United Kingdom DiSRUPT Full time

    Join our client as a Customer Service Advisor! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living. Role Description As a Customer...