Customer Service Advisor
1 month ago
Join our client as a Customer Service Advisor Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living. Role Description As a Customer Service Advisor, you will play a crucial role in ensuring exceptionally high levels of customer service for student residents. You will be responsible for the day-to-day administrative tasks of our student accommodation facilities, ensuring effective communication through various platforms. Your primary goal is to create a welcoming and functional living environment that enhances the student experience. As a Customer Service Advisor, you will be in regular contact with our students, and you will play a huge role in the satisfaction and overall happiness of them. The role is very much customer facing, alongside the administrative aspects. You will need to have excellent customer service skills and the ability to conduct your work efficiently and in a cheery and friendly manner. Working hours: 40 hours per week, 5 days out of 7 on a rota. Location: Peckham CUSTOMER SERVICE: Be a friendly face and the first point of contact for our students as they enter their home. Respond to enquiries from us via email, telephone, face to face, in-house applications, and social media platforms. Engage in an upbeat and positive manner. Support our students by keeping them informed via our various communication channels and ensure they are kept updated and informed with necessary information. Signpost students to local/University lead wellbeing services and support. Respond to student requests ADMINISTRATION: Overall general administrative tasks for the site such as answering the phones, returning emails, produce written correspondence, printing and filing documents. Liaising with partners and stakeholders Contribute to the delivery of all property KPIs including debt, sales, audits, and customer satisfaction surveys. Ensure a high standard of property presentation, including reception and communal areas, show flats and customer rooms, taking steps to resolve any issues found. Complete internal processes in relation to debt management. Complete internal processes in relation to tenancy management. SALES AND MARKETING: Manage sales leads and follow up on enquiries in a timely and professional manner. Maintain accurate and up-to-date records of sales and customer interactions. Conduct tours of our properties, highlighting the features and amenities. Assisting and promoting events with our students and outreach sales events. Assist with the planning and execution of marketing and promotional activities. Help creating content for internal and external social media sites promoting the building. Prepare documentation and send out information for new tenants. SAFETY AND COMPLIANCE: Conduct termly inspections of the property to identify maintenance and repair needs. Organise and prioritise resident-reported maintenance requests promptly and efficiently in line with SLA’s (Service Level Agreements) Liaise with, provide access to, all contractors and tradespersons, highlighting any areas of concern to the Maintenance Team. Assist the team in maintaining compliance with local building codes and health regulations. EXPERIENCE AND KNOWLEDGE Essential: Previous experience in a customer facing/administrative role. Great teamworking and customer service skills Ability to be proactive with strong problem-solving skills and initiative. Highly organised with the ability to multi-task on a regular basis Resilience and adaptability, as well as a great cultural diversity awareness. Desirable: Previous experience of working within the Purpose Built Student Accommodation sector. Previous experience of working without supervision. Intermediate skills in using MS Office and CRM software
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Advisor services
1 month ago
Livesey, Lancashire, United Kingdom DiSRUPT Full timeJoin our client as a Customer Service Advisor! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. As a Customer Service Advisor, you will play a crucial role in ensuring exceptionally high levels of customer service for student residents. You will be responsible for the...
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Customer Service Advisor
4 weeks ago
Livesey, Lancashire, United Kingdom DiSRUPT Full timeJoin our client as a Customer Service Advisor! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living. Role Description As a Customer...
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Customer Service Advisor
4 weeks ago
Livesey, Lancashire, United Kingdom DiSRUPT Full timeJoin our client as a Customer Service Advisor! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living. Role Description As a Customer...
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Customer Service Advisor
4 weeks ago
Livesey, United Kingdom DiSRUPT Full timeJoin our client as a Customer Service Advisor! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living.Role DescriptionAs a Customer...
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Advisor services
2 weeks ago
Livesey, Lancashire, United Kingdom DiSRUPT Full timeJoin our client as a Customer Service Advisor Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. As a Customer Service Advisor, you will play a crucial role in ensuring exceptionally high levels of customer service for student residents. You will be responsible for the day-to-day...
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Customer Service Advisor
2 weeks ago
Livesey, United Kingdom DiSRUPT Full timeJoin our client as a Customer Service AdvisorOur client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living.Role DescriptionAs a Customer Service...
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Customer Service Advisor
1 week ago
Lancashire, United Kingdom Brook Street Full timeI am currently looking for a customer service advisor in the FY8 area. You will be required to have good attention to detail aswell as being able to use your own initiative. Good customer service is essential for this role - both written and verbal, ideally we would also be looking for someone who can solve problems that may arise promptly. What will your...
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Customer Service Advisor
1 week ago
Lancashire, United Kingdom the Best Jobs Full time**Customer Service Advisor** Location: Ramsbottom BL0 **Salary**: £10.50 per hour Hours: Full-time, with occasional Saturday shift - (Part-time vacancy also available). We are seeking a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative. As an e-commerce company, we need someone who is comfortable...
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Sales Administrator
1 month ago
Blackpool, Lancashire, United Kingdom Service Care Solutions Full timeMy client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...
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Sales Administrator
2 months ago
Blackpool, Lancashire, United Kingdom Service Care Solutions Full timeMy client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...
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Customer Service Advisor
2 weeks ago
Lancashire, United Kingdom the Best Jobs Full timeCustomer Service AdvisorLocation: Ramsbottom BL0Salary: £10.50 per hourHours: Full-time, with occasional Saturday shift - (Part-time vacancy also available).We are seeking a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative. As an e-commerce company, we need someone who is comfortable with computer...
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Customer Service Advisor
4 weeks ago
Lancashire, United Kingdom Setsquare Recruitment Full timeSetsquare are looking for a Customer Care Advisor to work for a social housing firm based in Blackburn This role will be based out of their office in Blackburn This is a long-term on going contract for the right person. This is a full time position - 37.5 hours per week. PAID weekly You will be taking and receiving calls from tenants within our clients...
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Customer Service Advisor
3 weeks ago
Lancashire, United Kingdom Setsquare Recruitment Full timeSetsquare are looking for a Customer Care Advisor to work for a social housing firm based in Blackburn This role will be based out of their office in Blackburn This is a long-term on going contract for the right person. This is a full time position - 37.5 hours per week. PAID weekly You will be taking and receiving calls from tenants within our clients...
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Customer Service Advisor
4 weeks ago
Lancashire, United Kingdom Acorn Recruitment Limited Full timeCustomer Service Advisor Lancashire **Salary**: from £22,000 Start date: ASAP Job type: Full time, permanent Do you have a passion for delivering great customer service, like to use your initiative to solve problems, and take great pride in your work? If so, we want to hear from you. Applicants will need to have a passion for customer service and...
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Customer Service Advisor
3 weeks ago
Lancashire, United Kingdom Synergie Full timeCustomer Service Advisor Lancashire **Salary**: from £22,000 Start date: ASAP Job type: Full time, permanent Do you have a passion for delivering great customer service, like to use your initiative to solve problems, and take great pride in your work? If so, we want to hear from you. Applicants will need to have a passion for customer service and helping...
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Customer Service Advisor
2 weeks ago
Lancashire, United Kingdom Local Pensions Partnership Full timeCustomer Service Advisor - Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire Do you have first class customer service skills? Want a role with no weekend, late nights, or Bank Holidays? Work for a company that offers career progressions. Incentives and recognition that rewards excellent member experience. Salary £22.900 working 37...
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Customer Service Advisor
14 hours ago
Preston, Lancashire, United Kingdom Yorkshire Building Society (YBS) Full timeCustomer Service Advisor (12 Month Contract)If youre great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more...
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Customer Service Centre Advisor
1 week ago
Lancashire, United Kingdom Homes Plus Full timeAre you looking for a career that makes a real difference in peoples' lives? A job in Housing could be for you. We are Places for People, the UK's leading Social Enterprise. We build, manage, and maintain Communities across the UK, where everyone is welcome and can thrive. We're looking for applicants to come and join us in our Customer Contact Centre....
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Customer Service Advisor
1 month ago
Lancashire, United Kingdom Intertek Full timeABOUT YOU As a Customer Services Advisor, we are looking for an individual with a positive customer focused attitude and with the ability to adhere to deadlines in a fast-paced environment. You will be responsible for the completion and/or escalation of the workload allocated to you. Required skills and experience: Good IT literacy skills ...
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Customer Sales Advisor
2 weeks ago
Lancashire, United Kingdom Cherry Professional Full timeLocation:LancashireJob Type:PermanentContact Phone:Sector:Administration and Business ProfessionalsSalary:21750Start Date:Consultant: Chloe Curtis-HopkinsonCustomer Sales Advisor | Manchester (Wythenshawe Area) | £21,750Are you an experienced Customer Advisor who is keen to work within a growing company who is keen to offer learning and development...
