Customer Service

6 days ago


Littleborough, United Kingdom Search Consultancy Full time

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**The role would be customer focused and you would..**
- Build relationships with each and every customer
- Taking time to listen to customers and offer a solution that is tailored to them
- Ensuring that you are being compliant at all times and adhering to policies
- Meeting call quality targets
- Updating the CRM system
- Ultimately provide good all around customer service throughout the process

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**We would love to hear from you if**

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You have experience within customer service (preferably phone based customer service experience however, this is not essential as training is given), excellent written and verbal communication skills, you are a strong team player and demonstrate a desire to learn and better yourself. You will require a clear pass in a credit and disclosure check with it being a financial services company.

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**What's in it for you.....**

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**Salary**:£20,500** rising to **£21,000** with regular pay reviews and a bonus to be earned of up to an extra £3000

**Hours**: 2 week rota of 08:00 - 16:30 or 9am till 17:30pm Monday - Friday with every other Saturday worked 09:00 to 13:30/16:30 depending on need and I late working every 2 weeks. **Benefits**: free parking around the office, 22 days holiday (not incl bank holidays), 1 birthday day off a year, pension scheme, on site gym, retailer discounts, charity work involvement, holiday increase with amount of service



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