Sales Administrator

5 months ago

Littleborough, United Kingdom MPR Full time

Mpeople recruitment have a fantastic opportunity for an experienced **Customer Service Administrator** to join a thriving manufacturing business based in **Littleborough**, on a full-time, permanent.
- **Role**: Customer Service
- **Location**:Littleborough
- **Salary**: £24,000 increase to £26,000 once fully trained.
- **Hours**:9am - 5pm, Monday to Thursday and a 4pm finish on a Friday with 30 mins for lunch
- **Benefits**: 33 days holiday (this includes bank holidays) and free parking.

**Customer Service duties**:

- Entry of sales orders in the (ERP-system): execution of all incoming orders, performing order changes (including cancellations and rebookings), tracking delivery dates, processing delivery notes and coordinating between customer/production in case of deviations from delivery date
- Processing monthly and quarterly price adjustments
- Maintenance of price lists
- Processing of customer complaints (in Salesforce)
- Creation of credit notes
- Master data maintenance
- Initiation of new parts lists according to Sales or Customer specifications
- Cooperation with local Sales and Customer Service Representatives on EU level
- Creation and follow-up of quotations as specified by the Sales force or based on defined minimum prices
- Test new menu installations (in our clients ERP-system)
- Training of trainees in our systems and work processes according to work instructions
- Very good in English language (writing and speaking)
- Knowledge in the use of an ERP system
- Professional experience in Sales/Customer Service or Purchasing preferably in an industrial company
- Confident Appearance and a high level of service and customer orientation
- Able to work independently, team-oriented way of working, ability to work under pressure, hands-on mentality
- High level of self-motivation and discipline, solution-oriented, analytical thinking skills and enjoy working in an international environment

**Job Type**: Permanent

**Salary**: £24,000.00-£26,000.00 per year

Work Location: In person

Reference ID: ANP

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