Senior Test Consultant
6 months ago
When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.
- You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.
- At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how our people write our story.
**Main purpose of the role & responsibilities in the business**:
**You will be responsible for**:
- ** Delivering solutions to our customers** - you will work with global brands, to solve testing problems through delivering Kainos’ Smart automation solution for our Customers’ Workday implementation.
- ** Understanding our customer’s needs** - you will perform analysis of Customers’ Workday configuration and understand the specific domain (HCM, Financials, Payroll and Security) configuration that drives their business.
- ** Defining, designing and** **building** - From initial discovery of the Customers’ specific configuration, you will define (and communicate to the Customer for their consent) the scope of appropriate tests to be created, ensuring they are aligned with the Customers’ test strategy and provide value. You will utilize the test scope to design and build test packs in Kainos Smart, achieving a balance of efficiency versus added value for the Customer.
- ** Upskilling our customers** - On completion of the build process, you will teach the Customers’ test users aspects of the Kainos Smart functionality. You will also transfer knowledge of what has been built, why it has been built and how to use it. When the deliverables are complete, you will transition Customers to our internal Customer Success teams.
- ** Contributing to** **continuous improvement** - Outside of Customer engagements, you will contribute to the continuous improvement of the Kainos Smart product by suggesting new features & functionality and liaising with development on the creation and testing of features, fixes etc.
- ** Working as part of team** - You will deliver as part of a team, supported by experienced consultants and supporting more junior team members. You’ll also support your colleagues to foster an inclusive culture in all that you do.
**Minimum (essential) requirements**:
- Excellent customer focus with proven experience in leading customer project/support engagements.
- Experience in delivering Customer training/knowledge transfer either on Customer sites or remotely.
- Positive can-do attitude with the ability to work independently and to adapt your style and practices in order to respond to changing circumstances and customer needs.
- Clear and effective communicator (both written and verbal) working with our global client base. Ability to prioritise, plan workload and meet key deadlines.
- Good commercial awareness and understanding of project and business dynamics.
- Excellent attention to detail.
- Capable of working within (remote) teams and alongside customers, as well as individual tasks with limited supervision.
- Business, Finance, Computer Science or related degree.
- Experience in mentoring and supporting staff.
**Desirable**:
- A developed understanding of manual and automated testing.
- Exposure to software development, business analysis or quality assurance/test consulting environment.
- Experience in the implementation of on-premise or cloud-based Financials / Business Application such as CRM, ERP, BI or HCM.
- Experience of **Workday** Application Suite.
So what are you waiting for? Let’s write the next incredible chapter of our story together.
**Embracing our differences
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