Bodyshop Advisor

6 months ago

Dundee, United Kingdom John Clark Motor Group Full time

**Bodyshop Advisor**

Are you good with people and have a 'can do' attitude? This could be the opportunity for you John Clark Bodyshop Dundee are seeking a pro-active, customer focused Bodyshop Advisor. You will have strong customer service skills and will ideally come from a motor trade background.

**Key Job Requirements as Bodyshop Advisor**:

- Co-ordination of service desk activities for face to face and telephone enquiries.
- Data input and creation of initial job packs.
- Maintaining accurate customer event log.
- Customer contact and updates within specified timescales.
- Oversee check in progress and oversee internal paperwork.
- Prioritise customer follow up calls and maintain a log.
- Invoicing duties.
- Co-ordination of collections and deliveries.

**Skills You Will Require as Bodyshop Advisor**:

- Confident relationship builder with customers at all levels
- Ability to influence and advise customers on minor technical issues
- Deliver first class service to achieve company objectives and targets
- Self-motivated, articulate and professional

**Bodyshop Advisor required Experience**
- Previous motor trade experience within Bodyshop/Customer Service is preferable (Service Advisor/Bodyshop Advisor/Customer Service Advisor)
- Customer Service facing experience is essential
- Previous upselling experience preferably over the telephone

**About JCMG**

The John Clark Motor Group is a name synonymous with outstanding customer service, we are Scotland’s 2nd largest independently family owned motor dealer. We proudly represent a number of inspirational brands, and have been trading for over 40 years, specializing in the sale of new and used vehicles from our 35 businesses across the East coast of Scotland.

We strongly believe in investing in our people and provide specialist training and development opportunities to help our employees progress their future and careers. In addition to dedicated in-house training, we offer the chance to work with exceptional brands and products, in a dynamic environment where we continue to work together as a family.

**In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.**
- Preferential rates on vehicle parts purchases and servicing.
- Industry leading discounted Employee Car Scheme
- 30 Day Holiday
- Award winning In-house and manufacturer training
- Cycle to work scheme
- State of the arts dealership standards
- High earning potential through commission or bonus
- Some roles offer company car
- Life assurance
- Group contributory pension scheme
- Careers development opportunities

If this sounds like you and you would love to be part of John Clark Motor Group then please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

  • Service Advisor

    3 weeks ago

    Dundee, United Kingdom Arnold Clark. Careers Full time

    We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...

  • Service Advisor

    7 months ago

    Dundee, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Dundee Renault/Dacia/Hyundai branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle...

  • Service Advisor

    6 months ago

    Dundee, United Kingdom Arnold Clark Full time

    **Salary**: £27,569 with up to £39,000 OTE plus benefits **Type of work**: Permanent **Location**: Dundee About the role We are currently recruiting for a new Service Advisor to help us keep our Dundee Motorstore/Vauxhall/Fiat/Abarth branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the...

  • Service Advisor

    6 months ago

    Dundee, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Dundee About the role We are currently recruiting for a new Service Advisor to help us keep our Dundee Renault/Dacia/Hyundai branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the role Our...

  • Service Advisor Expert

    1 week ago

    Dundee, Dundee City, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly. We're looking for an articulate, warm communicator who can give our customers the star treatment.Key Responsibilities:Handling all customer requirements for service and vehicle repairs in an efficient and professional manner....

  • Service Advisor

    3 weeks ago

    Dundee, United Kingdom Arnold Clark Full time £27,569 - £39,000

    Salary: £27,569 with up to £39,000 OTE plus benefits Type of work: Permanent Location: Dundee About the role We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly. This position is to cover a 12 month Maternity Leave. Hours Full time, Monday – Friday 8am – 5.30pm and rotational...

  • Service Advisor

    4 days ago

    Dundee, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us at our Vauxhaul / Fiat / Abarth branch in Dundee.We Offer33 days’ holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and...

  • Arnold Clark | Service Advisor | dundee

    3 weeks ago

    Dundee, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...

  • Assistant Manager

    3 days ago

    Dundee, United Kingdom Theo Jones Recruitment Limited Full time

    Are you an experienced and successful Automotive Assistant Manager looking for a new challenge? Discover an amazing opportunity with a main dealer! **Automotive Assistant Manager in Dundee** **Salary: Basic £23,000 - £28,000, OTE £32,000** Our client is seeking a fully trained Assistant Manager to join their already successful motor trade team working...