Jewellery and Watch Shop Assistant

1 week ago


Kenilworth, United Kingdom James Moore Jewellers Limited Full time

Greet customers entering the store
- Give advice on product selections
- Provide advice regarding jewellery or watch repairs
- Book in customer repairs following procedures
- Process transactions and take payments (cash, card, finance)
- Deal with high value sales confidently
- Handle customer complaints and returns
- Responsible for keeping the store tidy
- Stock control, price labelling and stock management
- Replenish displays and adjusting to present products in line with brand guidelines
- Keep up to date with sales promotions and trends
- Take part in brand in-store training and online training
- Report to store manager (sales, issues, discrepancies, etc)
- Keep the store clean and tidy, including hovering and mopping
- Being vigilant with regards to store security, shoplifters and fraudulent payments
- Order stock and deal with suppliers
- Follow repair system and contacting customers with quotes and updates
- Complete other shop related tasks as necessary

**Job Types**: Full-time, Permanent

**Salary**: £10.85-£11.76 per hour

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- Kenilworth, CV8 1HD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- jewellery sales: 1 year (preferred)

Work Location: In person


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