Care Coordinator

3 months ago


Lyndhurst, United Kingdom New Forest Primary Care Network Full time

**Job Title**:Care Coordinator**

**Hours of Work**:18.5 hours a week**

**Contract type**: Permanent

**Responsible To**: Lyndhurst Surgery and New Forest PCN

**Overall Purpose of Job**:
To provide administrative support to Lyndhurst Surgery and the members of the New Forest Primary Care Network (NFPCN) to ensure the effective delivery of care, accurate record keeping, and administrative support to all services relating to patient care.

To ensure patients of Lyndhurst Surgery and across NFPCN receive the co-ordinated care they depend on; care which is responsive to their needs. The postholder will provide reception, administrative, data input, and technical support to Lyndhurst Surgery to ensure the smooth running of their systems and processes and to maximise output supporting patient care.

**Main Responsibilities**:

- Provide proactive operational and administrative support to Lyndhurst Surgery. This will include arranging appointments, signposting to the appropriate service or clinician, liaison with staff, residents, family members and other health and social care professionals, dealing with enquiries and providing and processing information.
- Work as part of the reception team, adhering to the systems, policies and protocol, as set out by the practice.
- Ensure accurate and up to date records are maintained on EMIS Web
- Provide effective appointment monitoring to maximise capacity, utilising appointments according to patient need.
- Support processes for review and obtaining feedback from service users and their families as well as professionals.
- Liaise with all staff across the practice and PCN to promote good communication and ensure the delivery of effective and efficient services.
- Maintain a working knowledge of relevant organisations and agencies to ensure effective joint working, referrals and signposting.
- To ensure up to date information is available on all services including printed and online materials.
- Provide a response to enquiries which is welcoming, person centred and promotes an open and accessible service, strictly in accordance with practice policies, protocols and procedures.
- Demonstrate a sound knowledge and understanding of the needs of people from vulnerable groups and an empathetic approach.
- Other Responsibilities:

- To provide specific support to the Team as and when required and capacity allows.

**Confidentiality**
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately;
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

**The role will primarily be based in Lyndhurst Surgery but may require some travel amongst PCN member practices and business meeting locations**

**Job Type**: Part-time

**Salary**: £12.25 per hour

Expected hours: 18.5 per week

Application question(s):

- Are you able to work between sites of Fareham, Titchfield and Whiteley
- Are you able to work the set hours of Tuesday: 7:45 - 17:15 and Friday: 7:45 - 18:45

Licence/Certification:

- Level 2 or above qualification in Health and Social Care (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Lyndhurst (required)

Ability to Relocate:

- Lyndhurst: Relocate before starting work (required)

Work Location: In person



  • Lyndhurst, Hampshire, United Kingdom Cinnamon Care Full time

    Job OverviewCare Home Sales and Marketing RoleCinnamon Care is seeking a highly motivated and experienced Sales and Marketing professional to join our team at Hartwood House, a leading care home provider in the UK.Main Responsibilities:Develop and implement effective sales and marketing strategies to drive business growth and meet sales targets.Manage and...


  • Lyndhurst, Hampshire, United Kingdom Cinnamon Care Full time

    Job OverviewCare Home Sales and Marketing RoleCinnamon Care is seeking a highly motivated and experienced Sales and Marketing professional to join our team at Hartwood House, a leading care home provider in the UK.Main Responsibilities:Develop and implement effective sales and marketing strategies to drive business growth and meet sales targets.Manage and...


  • Lyndhurst, Hampshire, United Kingdom Aspris Full time

    Become a vital member of our team at Aspris as a Student Support CoordinatorWe are seeking flexible and committed Student Support Coordinators to enhance our Educational Services. The ideal candidate will collaborate closely with educators, assisting learners with their academic tasks and behavioral development. Our organization is recognized for its...


  • Lyndhurst, Hampshire, United Kingdom Fawkes and Reece Full time

    Financial Operations CoordinatorFawkes and Reece, a leading regional contractor, is seeking a highly skilled Financial Operations Coordinator to join their growing finance department. The ideal candidate will be based in the Southampton/Dorset region.About the RoleYou will be part of a comprehensive and experienced Finance Team, specialising in the...


  • Lyndhurst, Hampshire, United Kingdom Cinnamon Care Full time

    Job OverviewCare Home Sales and Marketing RoleCinnamon Care is seeking a highly motivated and experienced Sales and Marketing professional to join our team at Hartwood House, a leading care home provider in the UK.Main Responsibilities:Develop and implement effective sales and marketing strategies to drive business growth and meet sales targets.Manage and...


  • Lyndhurst, Hampshire, United Kingdom Cinnamon Care Full time

    About the RoleWe are seeking a highly motivated and experienced Sales and Marketing Professional to join our team at Cinnamon Care. As a Sales and Marketing Professional, you will be responsible for driving sales growth and promoting our care homes to potential residents.Main ResponsibilitiesUpdate the Sales and Marketing activity database on an ongoing...


  • Lyndhurst, Hampshire, United Kingdom Cinnamon Care Full time

    About the RoleWe are seeking a highly motivated and experienced Sales and Marketing Professional to join our team at Cinnamon Care. As a Sales and Marketing Professional, you will be responsible for driving sales growth and promoting our care homes to potential residents.Main ResponsibilitiesUpdate the Sales and Marketing activity database on an ongoing...


  • Lyndhurst, United Kingdom The Cinnamon Care Collection Full time

    Home Admissions Advisor OTE £55,000 plus company benefits Full Time Hours A Top 20 Care Home Group 2024! Hartwood House is a stunning 50 bedded residential and dementia care home based in Lyndhurst. We are looking for an ambitious, dedicated and compassionate sales person to join the team at Hartwood House. You will ensure the effective daily operation...


  • Lyndhurst, United Kingdom The Cinnamon Care Collection Full time

    Home Admissions AdvisorOTE £55,000 plus company benefitsFull Time HoursA Top 20 Care Home Group 2024!Hartwood House is a stunning 50 bedded residential and dementia care home based in Lyndhurst.We are looking for an ambitious, dedicated and compassionate sales person to join the team at Hartwood House. You will ensure the effective daily operation of Sales...


  • Lyndhurst, United Kingdom Service Care Solutions Full time

    About the RoleThe Assertive Outreach Worker will be responsible for engaging with rough sleepers and supporting them in accessing health, welfare, and accommodation services.Key ResponsibilitiesEngage with rough sleepers at their location, offering support and guidanceHelp clients access benefits and welfare services, ensuring they receive the necessary...


  • Lyndhurst, United Kingdom Service Care Solutions Full time

    About the RoleThe Assertive Outreach Worker will be responsible for engaging with rough sleepers and supporting them in accessing health, welfare, and accommodation services.Key ResponsibilitiesEngage with rough sleepers at their location, offering support and guidanceHelp clients access benefits and welfare services, ensuring they receive the necessary...


  • Lyndhurst, United Kingdom Berry Recruitment Full time

    Job DescriptionBerry Recruitment is seeking a skilled professional to fill the role of Assertive Outreach Worker on a 6-month contract. This position will be based at a local authority office and will involve working with a caseload of individuals experiencing homelessness.Key Responsibilities:Engage with individuals experiencing homelessness in their...


  • Lyndhurst, United Kingdom Berry Recruitment Full time

    Job DescriptionBerry Recruitment is seeking a skilled professional to fill the role of Assertive Outreach Worker on a 6-month contract. This position will be based at a local authority office and will involve working with a caseload of individuals experiencing homelessness.Key Responsibilities:Engage with individuals experiencing homelessness in their...


  • Lyndhurst, United Kingdom Hunts Recruitment Ltd Full time

    Hunts Recruitment is looking for committed and compassionate Support Workers for a caring team in Lyndhurst!(Car drivers are essential due to location)Your role will be working within a small supported living service for adults with additional learning needs- Job Type: Supported Living - Adults with additional learning needs- Hours: flexible agency hours....


  • Lyndhurst, Hampshire, United Kingdom Aspris Full time

    About the RoleWe are seeking a highly skilled and dedicated Learning Support Assistant to join our Education team at Aspris Children's Services. As a key member of our team, you will play a vital role in supporting the educational and pastoral needs of our students.Key ResponsibilitiesCollect and analyze behavior incidents to inform support plansReport...


  • Lyndhurst, Hampshire, United Kingdom Aspris Full time

    About the RoleWe are seeking a highly skilled and dedicated Learning Support Assistant to join our Education team at Aspris Children's Services. As a key member of our team, you will play a vital role in supporting the educational and pastoral needs of our students.Key ResponsibilitiesCollect and analyze behavior incidents to inform support plansReport...


  • Lyndhurst, Hampshire, United Kingdom THE PIG Hotels (Home Grown Hotels) Full time

    Location: Home Grown Hotels, Head Office, Lyndhurst, Hampshire.Salary: £12.94 per hourHours: Full Time, 40 hours per week, including some weekends.About Us: At THE PIG Hotels, we are deeply committed to utilizing home-grown and locally sourced ingredients, celebrating the beauty of seasonal produce. Our kitchen gardeners collaborate closely with our chefs...