Patient Safety Officer

2 weeks ago


Croydon, United Kingdom Croydon Health Services NHS Trust Full time

Reporting to the Patient Safety Lead, this post forms part of the Patient Safety Team to support the delivery of the Trust’s Quality Strategy and vision to ensure ‘Excellent Care for all’ through the delivery of safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a positive experience.

**The post holder will be responsible for**:

- Delivering the day to day systems and processes to support effective patient safety across the Trust, providing support and information to staff to deliver trust wide systems and processes.
- Supporting a culture that improves quality by enabling the delivery of high quality care through the effective identification of lessons/areas for improvement and promotion of learning as a result of data analysis and investigation, using audit and evaluation cycles to seek assurance.

Patient Safety Officer (Band 5)

Are you passionate about patient safety? Do you want to make a real difference to the experience our patients have when they are in our care?? If the answers are yes, this job is for you

Reporting to the Patient Safety Lead, this post forms part of the Patient Safety Team, who support the delivery of the Trust’s Quality Strategy and vision.

The Trust's vision-‘Excellent Care for all’ aspires to deliver safe, effective and high quality care, that ensures the people who use our services, their families, carers and visitors receive a positive experience.

This is a challenging role it is focused on supporting effective patient safety systems, to enable staff to report, analyze and learn from incidents, and respond effectively to safety alerts. The post holder will also be responsible for the day to day maintenance of the Trust's incident reporting system.

Previous applicants need not apply

**Proposed Interview Date**: To be confirmed

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

**These include**:

- Croydon University Hospital
- Purley Hospital
- The Sickle Cell and Thalassaemia Centre in Thornton Heath
- Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
- A minor injuries unit in New Addington

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

**Our Vision**:
“Excellent integrated care for you and your family, when and where you need it”

Our 5 key ‘Here for you’ promises to the people of Croydon are:

- You feel cared for by helpful and welcoming staff
- You feel in safe hands with highly professional staff
- You feel confident in your treatment from skilled teams of compassionate clinicians
- You feel we value your time with convenient appointments, mínimal waiting and care closer to home
- You feel it’s getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.

**Please see the attached supporting document which contains more information about the role in job description and person specification



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