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Uk & Roi Infrastructure & Operations Engineer

1 month ago

Malton, United Kingdom Grafton Recruitment Full time

**UK & ROI Infrastructure & Operations Engineer**
**Location : Malton**
**Salary: £35,000 - £40,000 (Upto £45,000 with overtime and On-Call)**
**Hours:This role is Monday to Friday plus on call & shift rota**
Standard Hours 8:30am - 5:00pm
Early shift (Rota) 6:00am - 2:00pm - 1 week in 5 typically **(at Home)**
Grafton Recruitment are proud to be working on behalf of a market leading FMCG organisation who are looking for a UK & ROI Infrastructure & Operations Engineer to work in the Malton area. As the IT Infrastructure & Operations Engineer, you will be responsiblefor the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the business.

**The Role**
- Be part of the team maintaining a shift rota and cover to support the business in and out of agreed hours.
- Develop and support the Infrastructure for IT & Operational Technology across the plants.
- Work to agreed service-level & operational-level metrics.
- Strive for continuous improvement of the incident, problem, change & capacity management processes.
- Highlight any trends, and work as part of the team to develop action plans for improving services & proactive management of services.
- Stay up to date on IT operations, wider IT initiatives/projects, business challenges and other external changes that could have an impact.
- Ensure compliance with all Company Policies, Procedures and Rules.
- Ensure compliance with local legislation and regulatory requirements relating to security concerning business activities in every country where we are active.
- Ensure third party organisations are managed effectively and in line with our SLA.
- Escalate serious or recurring service impacts to the management team to address recurring service issues.
- Ensure that the asset life cycle relating to end user devices is followed to ensure all devices follow a cradle to grave approach with the associated controls of user access and license activities.
- Respond to incidents in and out of hours.

**Skills and Qualifications**
- A strong focus on I&O.
- An inquisitive mind with ability to see and solve basic problems.
- A strong Team work ethic but the ability to work on your own.
- Ability to work with Accuracy, Attention to detail, Deliver to timelines, Methodical approach, a Sense of ownership & Professionalism.
- Knowledge of IT Data centres/server tools and best practices (Desirable)
- A full driving licence & open to travel as needed.
- Work as part of the 24/7 cover for off-hour support when necessary.
- Experience in troubleshooting software and hardware platforms.

**Benefits**
- 25 Days Holiday (Plus Bank holidays)
- Pension contribution Standard contributions
- Subsidised Canteen
- Life insurance

If you are interested in this vacancy and would like to find out more, please click on the link to apply, or get in touch with Lee Evans via: /

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