Customer Service Representative

6 months ago


Edgware, United Kingdom Accomplish Today Recruitment Full time

**The Role**
- Listen to customers concerns, issues and questions
- Resolve customers’ concerns and answer customers questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions

**Skills and Qualifications**
- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Familiar with the software used to connect with customers and gather their information
- Knowledge of applicable products and markets

**Salary**: £18,000.00-£22,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: Edgware-73



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