Customer Service Representative
6 months ago
**The Role**
- Listen to customers concerns, issues and questions
- Resolve customers’ concerns and answer customers questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions
**Skills and Qualifications**
- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Familiar with the software used to connect with customers and gather their information
- Knowledge of applicable products and markets
**Salary**: £18,000.00-£22,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Reference ID: Edgware-73
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