Medical Secretary

3 days ago


Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

Applications are invited for a Medical Secretary to join the busy Hepatology Service within the Surgery Division, providing medical secretarial support to the Hepatology Consultants. This role is one which works within a team of medical secretaries and support staff.

The successful applicant will possess strong organisational, communication and interpersonal skills. The successful applicant will also be able to work as part of a team as well as independently. Essential skills include audio typing and a strong working knowledge of Microsoft Word.

A knowledge and understanding of medical terminology is desirable and previous experience of Careflow (formally known as Medway), our patient information system, is advantageous although training will be provided. Knowledge of shorthand is desirable and can prove useful but not essential to the role.

Please see Job description for further details

**For further details / informal visits contact**:
Name

Rowan Clark

Person specification

Essential and Desirable best scoring
- Audio typing
- Good written and verbal communication skills
- Organised
- Good interpersonal skills & telephone manner
- Accurate message taking
- Previous Secretarial experience
- Experience in health related organisations

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

**Our Excellence Values**:
Compassion
Respect
Integrity
Courageous
Accountable
- To deal with telephone enquiries from key contacts including GPs, liaise with internal and external sources to resolve any problems, queries or complaints, which may be from distressed patients/relatives and may include dealing with delicate situations, using own judgement.
- Deal with patients, relatives, medical representatives and other professionals that attend the office to resolve any problems, queries, complaints or requests for appointments.
- Ensure confidentiality at all times.
- Manage own workload and work independently within service need.
- Maintain diaries, assist in scheduling Consultant workload, and liaise with other relevant parties concerning the planning and re-scheduling of work as necessary.
- Advise junior medical staff to attend clinical commitments as necessary.
- Allocate and organise junior medical staff administrative workload, ensuring timely response in the interest of patient care.
- Organise medical students, clinical attachments and work experience students attached to the Consultant, liaising with various departments to arrange the placements, arrange teaching sessions and attendance at clinical sessions as necessary.
- Compile and review office protocols, modifying working practices where necessary, ensuring that protocols are up to date and contain all relevant procedures within individual offices to support any relief medical secretaries, clerical staff and new staff who may be required to support the office.
- Open post and prioritise for Consultant, dealing with any matters not requiring the Consultants attention.
- Ensure all investigations and test results are checked by the Consultant, or an appropriate member of his/her team. Ensure all known abnormal or urgent results are brought to the attention of the Consultant, or an appropriate member of his/her team, ensuring urgent action is taken as appropriate.
- Ensure systems are in place to ensure that accurate copies of correspondence, X-rays, pathology and other investigative reports are accurately filed in medical records case notes, following guidelines and protocol.
- Ensure word processing of all documents relevant to Consultant’s work, clinical and non-clinical, including transcription of tapes and prioritise workload effectively.
- Follow the Trusts protocols for typing from the Trusts internal transcribing system - Big Hand and dispatching communications to GPs electronically.
- Ensure that correspondence is dispatched in line with the Medical Secretarial Benchmarks and in the interest of patient care.
- Ensure a general administrative service is provided for the Consultant and his/her team including photocopying, filing, faxing and distribution.
- To assist in the compilation of any patient, clinic or admission lists, liaising with waiting list/appointment staff where necessary, giving concise instructions regarding preparation and administration of waiting list issues and procedures and appointment requests, cancellations and rescheduling.
- Liaise with other departments concerning case notes for appointments and admissions, ensuring timely availability of patient X-rays, the results of tests and investigations.
- Ensure prompt dispatch of case notes from the office.
- Undertake ordering of sta


  • Medical Secretary

    2 days ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    Applications are invited for a Medical Secretary to join the busy Urology Service within the Surgery Division, providing medical secretarial support to the Urology Consultants. This role is one which works within a team of medical secretaries and support staff. The successful applicant willpossessstrongorganisational, communication and interpersonal...

  • Medical Secretary

    7 months ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    Are you looking for a rewarding job where you will be part of a team who strives for excellence, if so the opportunity has arisen for a Band 4 Medical Secretary within Adult Medicine. This is a challenging and demanding role, which will necessitate team working. It will require excellent organisational, communication and interpersonal skills. The successful...

  • Medical Secretary

    7 months ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    To deal with telephone enquiries from key contacts including GPs, liaise with internal and external sources to resolve any problems, queries or complaints, which may be from distressed patients/relatives and may include dealing with delicate situations, using own judgement. Deal with patients, relatives, medical representatives and other professionals that...


  • Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    The Cardiology Service is seeking an experienced Support Secretary to join the admin function. This new role will involve supporting both secretarial and waiting list teams. We are looking for someone who is enthusiastic and able to support the team to deliver a professional and responsive service to patients and professionals alike. A flexible approach to...


  • Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    The General Surgery Service is seeking an experienced Support Secretary/Audio Typist to join our Secretarial Team. We are looking for someone who is enthusiastic and able to support the team to deliver a professional and responsive service to patients and professionals alike. A flexible approach to service demand is required along with a willingness to learn...


  • Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    The Hepatology and Gastroenterology Service is seeking an experienced Support Secretary/Audio Typist to join our Secretarial Team. We are looking for someone who is enthusiastic and able to support the team to deliver a professional and responsive service to patients and professionals alike. A flexible approach to service demand is required along with a...


  • Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    The Cardiology Service is seeking an experienced Support Secretary/Audio Typist to join our Secretarial Team. We are looking for someone who is enthusiastic and able to support the team to deliver a professional and responsive service to patients and professionals alike. A flexible approach to service demand is required along with a willingness to learn new...

  • Medical Secretary

    7 months ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the General Surgery Team. This role will provide a comprehensive secretarial service to the General Surgery consultants and team. This will role will assist in the organisation of the Consultants workload and ensure that all duties are carried out to the highest possible standard. You will be required to liaise...

  • Medical Secretary

    7 months ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the General Surgery Team. This role will provide a comprehensive secretarial service to the Colorectal and General Surgery consultants and team. This will role will assist in the organisation of the Consultants workload and ensure that all duties are carried out to the highest possible standard. You will be...


  • Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Obstetrics & Gynaecology department, Family Health Division. We are looking to recruit an enthusiastic and motivated individual to join our Medical Secretary Team, to cover Maternity Leave. You should be able to work as part of a busy team and on your own initiative, as well as having excellent communication,...

  • Medical Secretary

    7 months ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    1. To provide a comprehensive secretarial service to the Consultant and his/her team. 2. To assist in the organisation of the Consultants workload. 3. To liaise with other departments and clients. Support the maintenance and updating of all patients' referral to treatment pathways, including outpatient clinic outcomes, results tracking, any waiting list...

  • Support Secretary

    8 months ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary. Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care. Undertake other clerical duties as delegated by the team co-ordinator/Medical Secretary as and when required. Support the Medical Secretary...


  • Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    The opportunity has arisen for a Band 3 Support Secretary/Audio Typist within the Planne Medicine Department. This Role will require excellent organisational, communication and interpersonal skills. Audio typing skills and a working knowledge of Microsoft Word and Excel are essential. An understanding of medical terminology is desirable and previous...


  • Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    The opportunity has arisen for a Band 3 Support Secretary/Audio Typist within the Adult Medicine Department within a very dynamic team. This Role will require excellent organisational, communication and interpersonal skills. Audio typing skills and a working knowledge of Microsoft Word and Excel are essential. An understanding of medical terminology is...

  • Medical Secretary

    8 months ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    To deal with telephone enquiries from key contacts including GPs, liaise with internal and external sources to resolve any problems, queries or complaints, which may be from distressed patients/relatives and may include dealing with delicate situations, using own judgement Deal with patients, relatives, medical representatives and other professionals that...


  • Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    The opportunity has arisen for a Band 3 Support Secretary/Audio Typist within the Adult Medicine Department within a very dynamic team. This Role will require excellent organisational, communication and interpersonal skills. Audio typing skills and a working knowledge of Microsoft Word and Excel are essential. An understanding of medical terminology is...

  • Medical Secretary

    8 months ago


    Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

    Ensure that all duties are carried out to the highest possible standard, and in accordance with current quality initiatives within the area of work and the Trust Equality, Diversity and Inclusion Strategy. Have a commitment to identifying and minimising risk, report all incidents and report to manager any risks which need to be assessed. Any other duties...

  • Medical Records Clerk

    7 months ago


    Kettering, United Kingdom Ramsay Health Care Full time

    Job Description Medical Records Clerk Location: Woodland Hospital, Kettering Hours: 37.5 hours per week, Permanent **Salary**: Depending on experience + Benefits Summary: Woodland Hospital is one of Northamptonshire's leading private hospitals located in Kettering. Woodland Hospital has 35 single rooms, all with en suite facilities, a multi bedded day...

  • Clinical Administrator

    8 months ago


    Kettering, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

    This is an exciting opportunity for a skilled Clinical administrator to provide medical secretarial support to Consultant Psychiatrists and Non-medical prescribers within a Community Mental Health Team. The post holder will be the lead in the time management and processes that incorporate the activities of Consultant Psychiatrists and /or Non-medical...


  • Kettering, Northamptonshire, United Kingdom Kettering General Hospital Full time

    Your Key ResponsibilitiesProvide clerical support for the coordination of interventional procedure admissions.Deal with telephone enquiries from key contacts including GP's, liaise with internal and external sources to resolve any problems, queries or complaints.Compile and review office protocols, modifying working practices where necessary, ensuring that...