Room Service Supervisor

3 weeks ago


London, United Kingdom Covent Garden Hotel - Food and Beverage Full time

Are you a natural leader with a passion for hospitality? Are you seeking an opportunity to thrive in a dynamic environment where excellence is not just a goal but a way of life? Look no further than Firmdale Hotels

At Firmdale Hotels, we pride ourselves on delivering unforgettable experiences to our guests, and our Covent Garden Hotel is no exception. We're currently seeking a dedicated Room Service Supervisor to join our highly successful team.

As a Room Service Supervisor, you'll play a pivotal role in ensuring the seamless operation of our hotel room service. Working closely with senior management and team members, you'll be responsible for upholding the highest standards of customer service, consistently exceeding the expectations of our discerning guests.

**What you Need**:

- Experience of leading and managing a team
- Excellent attention to detail
- Passion for providing first-class customer service
- Strong organizational and communication skills

**What We Offer**:

- Access to Wagestream financial wellbeing app for discounts, coaching, and early wage access
- Generous 30% discount at our restaurants and bars
- Complimentary meals and provided uniform
- Dry cleaning service for work attire and discounted personal dry cleaning
- Increased holiday allowance based on length of service
- Flexible scheduling without split shifts
- Season ticket loan for convenient commuting
- Referral bonus scheme for recommending top talent
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service rewards
- Exclusive discounts at Design Hotels and charitable volunteering opportunities
- Staff sales, spa discounts, and product perks
- And much more

**Why Join Firmdale Hotels?**

Firmdale Hotels stands as an internationally acclaimed group boasting 11 luxurious hotels and 8 bars and restaurants in London and New York. Our dedication to excellence has garnered recognition from the hospitality industry through numerous awards and accolades, including:

- Two prestigious AA rosettes awarded to Ham Yard Restaurant in 2024.
- Dorset Square Hotel earning an AA rosette and an AA breakfast award in 2024.
- Conde Nast Traveller's 2023 Top Hotels in London, recognizing The Soho Hotel and Ham Yard Hotel.
- Winner of the Best Employer Award at The Cateys in 2017 & 2020, and ranked Number One in The Caterer Best Places to Work in Hospitality.
- Manager of the Year accolade awarded to Laura Sharpe at the Cateys in 2018.
- Group Hotel of the Year recognition at the Cateys in 2018.
- In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage._

INDFOH



  • London, United Kingdom Park Plaza Westminster Bridge London Full time

    **Department**: Food and Beverage **Job Level**: Team Leader **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req8814 **Date Posted**: 8 June First-class service and delicious food and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location. That is why your contribution as a **Room...


  • London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8978 **Date Posted**:29 June First-class service and delicious food and drink are every bit as important to the hotel experience as a great night’s sleep in a stylish location. That is why your contribution as a **Room Service...


  • London, United Kingdom Park Plaza Westminster Bridge London Full time

    **Department**: Food & Beverage **Job Level**: Team Leader **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9107 **Date Posted**: 14 July First-class service and delicious food and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location. That is why your contribution as a **Room...


  • London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Leader **Job Type**:Part Time **Hours per week**:40 **Job Reference**:REQ8640 **Date Posted**:19 May irst-class service and delicious food and drink are every bit as important to the hotel experience as a great night’s sleep in a stylish location. That is why your contribution as a **Room Service...


  • London, United Kingdom Park Plaza London Full time

    **Department**: Food & Beverage **Job Level**: Team Leader **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9553 **Date Posted**: 18 September First-class service and delicious food and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location. That is why your contribution as a **Room...


  • London, United Kingdom Park Plaza Full time

    **Department**: Food & Beverage **Job Level**:Team Leader **Job Type**:Part Time **Hours per week**:20 **Job Reference**:REQ10707 **Date Posted**:19 March First-class service and delicious food and drink are every bit as important to the hotel experience as a great night’s sleep in a stylish location. That is why your contribution as our **Room...


  • London, United Kingdom Bulgari Hotel London - In Room Dining Full time

    Reporting directly to the In Room Dining Manager and working with another supervisor, you will be responsible for In Room Dining department team to deliver an authentic experience complemented by the flawless service of your team. You will be pivotal to the success of our Food and Beverage offering. Our In Room Dining experience demands the expertise of...


  • London, Greater London, United Kingdom Park Plaza London Full time

    Department: Food & BeverageJob Level: Team LeaderJob Type: Full TimeHours per week: 40Job Reference: req9553Date Posted: 18 SeptemberFirst-class service and delicious food and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location. That is why your contribution as a Room Service Supervisor is so important. As...


  • London, United Kingdom Bulgari Hotel London - In Room Dining Full time

    Located in Knightsbridge on the edge of Hyde Park, Bulgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bulgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and...


  • London, United Kingdom Hilton Full time

    Room Service Supervisor **WELCOME TO A WORLD OF OPPORTUNITIES** **AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.** **Conrad London St James** is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the...


  • London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • London, United Kingdom One Hundred Shoreditch Full time

    Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London. As the Room Service Supervisor at One Hundred Shoreditch Hotel, you will be responsible for...


  • London, United Kingdom Marriott International, Inc Full time

    **Job Number** 24030050 **Job Category** Food and Beverage & Culinary **Location** The London EDITION, 10 Berners Street, London, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The London EDITION is looking for its next Room Service Supervisor! Would you like a job...


  • London, Greater London, United Kingdom One Hundred Shoreditch Full time

    Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London.As the Room Service Supervisor at One Hundred Shoreditch Hotel, you will be responsible for...


  • London, United Kingdom Decorating Supervisor Full time

    We are a painting and decorating company and are looking for ambitious people to join their expanding team. As a Decorating Supervisor, you will be responsible for managing a team of qualified and experienced decorators, delivering multiple projects on time and on budget within London and surrounding areas. You will provide technical support and advice as...


  • London, United Kingdom The Clermont Full time

    **Room Service Supervisor**: **Contract Type** - Permanent - Flexible hours per week**Employment Type** - FlexibleThe Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of...


  • London, United Kingdom The Rubens at the Palace (London, Victoria) Full time

    **Breakfast & Room Service Supervisor **5 star hotel** **Incredible benefits** We are looking for a **Breakfast & Room Service Supervisor. This position reports directly to F&B Operations Manager.** **Working pattern**: full time / shift work / 40 hours per week across 5 days with 2 days off We are looking for someone who has excellent communication...


  • London, United Kingdom Hilton Full time

    **WELCOME TO A WORLD OF OPPORTUNITIES** **AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.** **Conrad London St James** is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in...


  • London at Ten Trinity Square, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...


  • London, United Kingdom Haymarket Hotel - Food and Beverage Full time

    We have an exciting opportunity for a Room Service Supervisor to join our highly successful team here at our Haymarket Hotel. Your main responsibility will be to oversee the daily operation of the room service department, working alongside senior management and team members, to ensure that the highest level of customer service is being delivered and the...